Geospatial Technical Project Leader

Position Description & Qualifications

The Geospatial Technical Project Lead (NG911 GIS) is responsible for leading the development, maintenance, quality assurance, and implementation of geospatial data and GIS solutions supporting Next Generation 911 (NG911) systems. This position serves as both the technical authority and project lead for NG911 GIS data initiatives, ensuring compliance with NENA standards, state GIS requirements, and public safety data governance policies.

The role oversees NG911 GIS data projects involving road centerlines, site/structure address points, Emergency Service Boundaries (ESBs), PSAP boundaries, provisioning workflows, quality control processes, and GIS data integration with emergency communications systems. The Geospatial Technical Project Lead collaborates with public safety agencies, local governments, GIS coordinators, state 911 offices, and NG911 service providers to ensure accurate, reliable, and standards-compliant GIS data supporting emergency response operations.

In this role, you will:

• Provide Geographic Information System subject matter expertise and direction on projects from inception through completion (e.g. proposal input, task lead, deliverables, quality assurance, etc.)
• Serve on a team of project leads for NG911 GIS data creation, validation, reconciliation, and implementation.

• Develop project plans, schedules, and resource requirements.
• Monitor project progress and provide status reporting to leadership and stakeholders.
• Ensure deliverables are completed on time, within scope, and within budget.
• Provide technical leadership for NG911 GIS data creation, validation, and management activities.

• Ensure compliance with:
  • NENA NG911 GIS Data Model Standards
  • State NG911 GIS requirements
  • GIS data governance policies
  • Public safety mapping best practices
• Establish GIS data workflows supporting NG911 call routing and location validation.

• Lead GIS quality assurance and quality control (QA/QC) programs.
• Develop and implement data validation procedures.
• Analyze and resolve GIS data discrepancies impacting emergency call routing.
• Maintain data accuracy, completeness, consistency, and currency.
• Establish data stewardship responsibilities and governance processes.

• Lead stakeholder coordination and serve as the primary liaison between technical teams and public safety stakeholders to include:
  • US Navy
  • 911 Authorities
  • PSAP Managers
  • Emergency Management Agencies
  • State 911 Offices
  • GIS Coordinators
  • NG911 Service Providers
  • Local Governments
• Facilitate stakeholder meetings, workshops, and technical working groups.
• Present technical recommendations to executive and operational leadership.

• Provide technical direction and performance oversight.
• Foster a culture of continuous improvement and data quality excellence.

In addition:

This position will support the Navy and multiple contracts as a Geographic Information System (GIS) SME and an NG911 GIS data manager/geodatabase administrator.

This position is responsible for developing data manipulation and processing methodology that aids in the capture, storage, manipulation, analysis, management, and presentation of all types of spatial or geographic data.

This position will gather and update geographic mapping in support of Next Generation 911 efforts, as well as emergency management and related information, for the Navy's Regional Commands both CONUS and OCONUS.

This position will be responsible for implementing all requirements and standards for NG911 GIS data, as well as instituting methods and controls for adherence.

This position will participate in short and long range planning for the Naval Information Warfare Center's emergency response and public safety systems, as a GIS SME.

This position is part of a very dynamic, high-demand team, and may require travel, both CONUS and OCONUS.

To be successful in this role, you will have:

• An active DoD Secret security clearance
  • U.S Citizenship required
• A Bachelor's degree
  • Or a High School Diploma/GED with minimum 14 years of relevant experience in lieu of degree
• Minimum 10 years of relevant work experience
• Experience in Enterprise GIS database management
• Experience in Spatial Enterprise Solutions
• Ability to work independently and within government systems
• Ability to travel up to 25% CONUS/OCONUS
  • Must possess a valid U.S Passport

Additional desired experience and skills:

• A Bachelor's degree in GIS, Geospatial Technology, Geography, Data Management, and/or other related technology field is preferred
• Knowledge of or experience with NENA standards
• ECRF/LVF workflows
• Public safety data governance
• Development and/or automation of geospatial solutions (Python, ArcPy, SQL, etc.)
• Project/task management
• ArcGIS products and solutions
• Data governance and multi-user geodatabase management
• Federal government contracting

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .