Administrative Assistant

Position Summary
The Temporary Office Assistant provides front office and administrative support to ensure the efficient operation of agency programs and services. This position serves as a first point of contact for clients and community members, assists with application processing, and performs general clerical duties in support of agency staff and operations.

Schedule: Monday - Friday
8AM - 4:30PM
Pay: $18/hr

Essential Duties and Responsibilities

• Answer incoming telephone calls and route calls to appropriate staff members.
• Greet clients, visitors, and community members in a professional and courteous manner.
• Receive, review, and process program applications to ensure forms are complete and required documentation is provided.
• Verify income documentation and other personal records in accordance with program requirements.
• Make copies, scan documents, and maintain accurate records.
• File and organize client and program documentation in accordance with agency policies and confidentiality requirements.
• Retrieve incoming mail and distribute correspondence to appropriate staff members.
• Assist staff with general administrative and clerical tasks.
• Maintain confidentiality of client information and agency records.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strong customer service and communication skills.
• Ability to interact professionally with clients, staff, and community partners.
• Basic computer skills, including Microsoft Office applications and email.
• Ability to review documents for completeness and accuracy.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Ability to prioritize tasks and work independently in a fast-paced environment.

Minimum Qualifications

• High school diploma or GED required.
• Previous administrative, clerical, customer service, or office experience preferred.
• Experience working with the public and handling confidential information preferred.

Physical Requirements

• Ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.
• Ability to use standard office equipment, including computers, telephones, copiers, and scanners.

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