Infrastructure and Applications Support Manager - Top Secret

Lead Mission-Critical Enterprise Infrastructure & Applications!

Location: Washington, DC | Hybrid Opportunity

Security Clearance: Top Secret Clearance

Required Certifications:

• Oracle Certified Professional (OCP) OR Microsoft Certified: Azure Database Administrator Associate (or equivalent)
• Cisco Certified Network Associate (CCNA) OR CompTIA Network+

The Infrastructure and Applications Support Manager shall be responsible for the operation, maintenance, and performance of enterprise infrastructure and application supporting all CA systems and services. This includes systems and application support across domestic data centers, domestic passport centers, visa processing centers, and overseas posts. This role is responsible for Tier II and Tier III operational support for enterprise infrastructure and applications, including databases, enterprise applications, and network services. The Infrastructure and Applications Support Manager shall ensure that infrastructure and application environments meet established service levels, availability requirements, and operational performance objectives. This role shall lead geographically distributed technical teams supporting infrastructure operations, system administration, database administration, network operations, and application support. The role is also responsible for coordinating operational readiness and sustainment of converged infrastructure environments, including server, storage, and cloud-hosted workloads, in coordination with enterprise engineering and architecture functions.

Required Certifications:

• ITIL 4 Foundation certification (or equivalent ITSM foundation level certification) at time of solicitation.

Clearance: Top Secret

Location: Washington, DC Area

Years of Experience:

• 7+ Years of managing enterprise infrastructure, systems, database, network, and application operations in a geographically distributed environment of similar size, scope, and complexity
• At least 5+ years of experience with Oracle and MS SQL Server database administration, support, and performance management in an enterprise environment.
• At least 5+ years of experience managing enterprise network operations, including LAN, WAN, Multiprotocol Label Switching (MPLS), and firewall administration.

Education Level : Not Identified

Desired :

• At least 3+ years of experience providing operational support for Windows and Linux enterprise systems in a production environment
• At least 5+ years of experience supporting enterprise data center operations, including server, storage, and network infrastructure (e.g., Cisco, NetApp, Dell EMC, or equivalent technologies).
• Possesses a current Oracle Certified Professional (OCP) or MS recognized database administration certification (e.g., MS Certified: Azure Database Administrator Associate or equivalent) at time of solicitation.
• Possesses a current Cisco Certified Network Associate (CCNA) or CompTIA Network+ certification at time of solicitation.
• At least 5+ years of experience supporting ITSM-based operational environment

Compensation: $125,000 - $181,000

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