Health System Specialist

Duties

• Plan, develop, direct, and coordinate the implementation of activities related to Patient Safety, Clinical Risk Management, Joint Commission Compliance, Infection Control, Customer Relations, and Credentialing and Privileging program activities.
• Designs and implements performance measures, quality indicators, and analytical methodologies to evaluate care delivery and organizational effectiveness.
• Oversees Joint Commission Compliance readiness activities, including tracer methodology, policy review, compliance monitoring, and corrective action planning.
• Oversee the Infection Control Program activities.
• Overseas the Customer Relations program that serves as the central contact for beneficiaries and staff members who have complaints, problems or issues regarding the Military Healthcare system or the customer service.
• Plans work to be accomplished by subordinates.
• Conducts timekeeping activities, develops performance standards, and recommends awards.
• Investigate cases from multiple data sources, such as inpatient and outpatient records, incident reports, occurrences, infection control data, length of stay, or summaries of complications to identify problems.
• Interpret, develop, analyze, coordinate and recommend short, mid, and long range plans and programs to maintain an optimal level of performance for all functions of the MEDDAC.
• Provide oversight and direction to include the planning and development of a comprehensive facility-wide infection control program.
• Provide training to staff members as necessary regarding regulatory standards and guidelines, policy and procedure changes, high reliability organizational goals and improving the quality and safety of the care provided.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• One-year supervisory probationary period required. A one-year probationary period is required if the selectee has not previously met this requirement.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Required to be screened for and obtain necessary immunizations/vaccinations (hepatitis, influenza, etc.), unless exempted by a licensed physician.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized Experience: One year of specialized experience which includes assisting with managing Quality Management programs such as patient safety, risk management, Joint Commission and/or infection control programs; providing administrative guidance to medical facility managers regarding policies/regulations; and assisting with workload distribution among a set of employees.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Additional information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.