ADMINISTRATIVE SUPPORT SPECIALIST

Duties

• Principal Executive Correspondence for the Commander. Uses military knowledge to ensure the organization's strategic plan, mission, vision, and values to the team, ensuring integration into their strategies, goals, objectives, work plans, products, and services.
• Serves as protocol specialist for the commander, senior leaders, and staff. As the protocol specialist for the commander, senior leaders, and staff, this role involves providing independent protocol assistance for a range of official and social functions, such as visits, conferences, awards, promotions, retirements, Change of Command ceremonies, funerals, memorial services, and other protocol-related events.
• Calendar Management, Meeting Coordination, and Task Monitoring. This role manages the Wing Commander and Wing Executive calendar, coordinating meeting arrangements and travel, and scheduling meetings and conferences, including those involving staff from outside the immediate office.
• In a welcoming manner, receives telephone calls, greets visitors, and ascertains the nature of the calls or visits, screening independently for priority. Places both local and long-distance calls for Commander or staff personnel.
• Leads or participates in special initiatives, studies, special projects, and initiatives and performs non-routine assignments. This role involves leading or participating in special initiatives, studies, projects, and non-routine assignments.
• Administrative and Clerical Support for the Office/Organization. This role involves performing various clerical and administrative tasks in support of the office/organization.

Requirements

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Employees and family members requiring medical/dental care in the overseas location are responsible for obtaining/paying for care. Access for these members to military medical/dental treatment facilities is on space-available/reimbursable basis only
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft
• Required to work an uncommon tour of duty and frequently scheduled and unscheduled overtime. Work after normal business hours is expected and should be anticipated
• Incumbent must be able to obtain and maintain a SECRET security clearance
• IAW DoDI 3020-42 this position has been locally or command designated as Mission Essential (ME); needed to ensure the continued operation of mission essential functions of the activity
• Mission Essential personnel may be required to report for duty at normal times when the base is closed or delayed reporting, and remain on duty during phased or early release
• May be required to carry a phone or radio during on and off-duty hours
• Employee must be able to attend a two week Protocol fundamentals training course at Maxwell AFB, AL
• Must maintain official US passport and required visas
• A pre-employment physical examination will be required if hired from CONUS
• PCS paid by the gaining unit

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Example of specialized experience includes: (1) Working within Installation, Wing, and Group functions, program goals, work processes, and organizational structures to schedule, conduct, evaluate, and recommend ways to improve effectiveness and efficiency in support of special projects, plans, and operations; (2) applying official protocol regulations, functions, concepts, and practices sufficient to serve as a Protocol Specialist; (3) navigating customs, concepts, practices, and regulations dealing with national and international diplomatic formality, precedence, and etiquette; and (4) operating Task Management Tool (TMT) software and various office automation programs (Word, Excel, Access, PowerPoint) to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs.

OR
EDUCATION: Successfully completed a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of transcripts.

OR
LL.B. or J.D., if related. NOTE: You must submit a copy of transcripts

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of, and skill in applying, analytical and evaluative techniques concerning organization missions and staff operations management concepts, principles, methodologies, major issues, goals, objectives, and organizational structure.

2. Knowledge of Air Force Task Management and Workflow program operations, goals, objectives; the methods of evaluating the effectiveness of all actions related to the program; and the relationship of the various Field Operating Agency entities involved in the overall planning and execution of the management of this program.

3. Knowledge and thorough understanding of the concepts, principles and practices of protocol, military ceremonies, traditions, customs and courtesies, and governing policies, pertinent laws, regulations, and precedents.

4. Skill in and ability to develop, prepare, coordinate, staff, and implement administrative procedures, programs, and directives; ability to gather, interpret, and analyze information to support organizational decision-making.

5. Ability to conduct wide range of projects and studies, and prepare solutions to resolve substantive problems and issues of effectiveness and efficiency of work operations in a major command program.

6. Ability to communicate effectively, both orally and in writing, to gain cooperation from others through tact, courtesy, and diplomacy.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education programs. It is your responsibility to provide such evidence when applying.

Additional information

Important Overseas Information: Applicants interested in applying for overseas locations please click to review important information regarding the exceptional family member program.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Incentives: Recruitment and/or retention incentives may or may not be used.

is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .

If you have questions regarding this announcement and have hearing or speech difficulties click .