Operations Manager

POSITION SUMMARY

The Site Operations Manager provides dedicated on-site leadership for assigned Centralized Distribution Activities operations and is directly accountable for workforce supervision and execution of applicable Performance Work Statement tasks. Site Operations Manager leads physical logistics and warehouse operations at Fort Bliss, Texas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct daily site operations, workforce assignments, workload balancing, schedule execution, and compliance with applicable contract requirements.


• Supervise, coach, and evaluate assigned personnel and maintain appropriate staffing, coverage, training, and workforce readiness.


• Ensure site personnel understand their responsibilities, performance standards, safety requirements, and quality expectations.


• Track site performance against required standards and timelines, identify operational risks, remove obstacles, and elevate significant issues to the Program Manager.


• Implement quality-control procedures and validate the accuracy, completeness, and timeliness of work products, transactions, and deliverables.


• Support root-cause analysis and the development, implementation, and monitoring of corrective actions.


• Coordinate with Government stakeholders, contractor leadership, technical leads, and other site personnel to ensure responsive and integrated support.


• Maintain compliance with applicable Army, installation, physical-security, information-security, cybersecurity, property-accountability, safety, and operational requirements.


• Prepare and communicate site-status information, staffing updates, performance results, risks, and recommended actions.
  


• Lead warehouse and physical-logistics operations, including receiving, inventory management, materiel release order processing, packaging, Care of Supplies in Storage, property control, and material-handling activities.


• Ensure warehouse personnel comply with applicable Army supply, inventory, accountability, safety, HAZMAT, and equipment-operation requirements.


• Monitor workload volumes and processing times and allocate personnel to meet mission priorities and required performance standards.


• Ensure material-handling equipment is operated only by properly trained and authorized personnel.
  

MINIMUM QUALIFICATIONS

Education:

• Bachelor’s degree in a relevant field.

Experience:

• At least seven years of experience in physical logistics or leading analytical teams, aligned with the assigned site.


• At least three years of leadership experience in a Department of Defense environment.


• Demonstrated experience supervising an operational workforce and executing performance-based contract requirements.


• Must possess a Secret government clearance.

REQUIRED SKILLS AND COMPETENCIES

• Strong leadership, communication, organizational, and problem-solving skills.


• Ability to manage competing priorities, staffing requirements, performance measures, quality, safety, and workforce readiness.


• Working knowledge of Army logistics, warehouse operations, or advanced analytical operations appropriate to the assigned site.


• Ability to identify performance problems, conduct root-cause analysis, and implement corrective actions.


• Strong customer-service and stakeholder-coordination abilities.

Travel/Work Requirements:

• Work is performed at the assigned Government location at Fort Bliss, Texas, may require regular work in warehouse, storage, receiving, shipping, or material-handling areas.


• Must be able to work the schedule necessary to support contract performance and respond to mission priorities to include occasional travel to other government facilities.
  

Benefits:

• Health Insurance


• Dental Insurance


• Vision Insurance


• Basic Life & AD&D


• Short Term Disability


• Long Term Disability


• 401(k) Retirement Plan


• 401(k) Employee Matching, up to 6% with immediate vestment


• Employee Assistance Program


• Paid Time Off + all Federal Holidays


• Tuition Assistance/certifications for job related education