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Systems Administration Supervisor / Helpdesk Lead

Peraton

Posted today

Job Requirements

Chantilly, VA
Top Secret/SCI Polygraph
Career Level not specified
$112,000 - $179,000

Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.

About The Role

Peraton is seeking a Systems Administration Supervisor to oversee the availability, security, and performance of mission-critical systems, while managing daily operations, staff development, and cross-team coordination. This role also serves as Helpdesk Lead, supporting a program providing data center/HPC infrastructure in support of AI processing.

What You'll Do:
  • Supervise and mentor a team of systems administrators, providing guidance on daily tasks, technical problem-solving, and professional development
  • Oversee installation, configuration, maintenance, and troubleshooting of servers, networks, and infrastructure.
  • Ensure compliance with applicable security policies, procedures, and accreditation requirements (e.g., RMF, NIST 800-53)
  • Coordinate with cybersecurity, engineering, and program management teams to support system upgrades, patches, and incident response
  • Develop and enforce standard operating procedures (SOPs) for systems administration activities
  • Monitor system performance and capacity, recommending improvements as needed
  • Manage scheduling, staffing, and resource allocation for the systems administration team
  • Prepare and maintain documentation, including system configurations, network diagrams, and operational reports
  • Support audits, inspections, and compliance reviews related to system security and operations
  • Serve as a point of escalation for complex technical issues

Qualifications

Required Qualifications:
  • Minimum of 6 years of experience (may have lead experience)
  • Active TS/SCI clearance required with the ability to obtain a polygraph
  • Experience and ability to triage incidents and events for effective resolution
  • Experience with Active Directory account and server management and monitoring
  • Experience with monitoring and management tools
  • Knowledge of Backup Systems, Networking principles, and equipment
  • Knowledge of IT Service Management Processes and concepts with special emphasis on Incident and Event management
  • Experience writing technical documentation.
  • Demonstrated ability to coordinate and manage work within a team, provide training and technical direction to team members, mentor newly assigned staff.
  • Relevant certifications (e.g., Security+, CISSP, or equivalent DoD 8570/8140 compliance)
  • Strong knowledge of Windows/Linux server administration, virtualization, and networking
  • Experience supporting classified or restricted-access systems
  • Excellent leadership, communication, and organizational skills
Preferred Qualifications:
  • Prior supervisory or team lead experience
  • Experience supporting AI/ML infrastructure or capability programs
  • Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.)
  • ITIL or project management certification

Details

Target Salary Range: $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.

EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
group id: 91005870
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About Us
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers. Join Peraton and #DoTheCan'tBeDone

Peraton Jobs


Job Category
IT - Hardware
Clearance Level
Top Secret/SCI
Employer
Peraton