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Unified Communications Engineer

TEKsystems c/o Allegis Group

Posted today

Job Requirements

Washington, DC Seal Beach, CA Satellite Beach, FL
Top Secret/SCI Polygraph not specified
Mid Level Career (5+ yrs experience)
$190,000 - $220,000

Job Description

Top Skills - Must Haves
• Voip
• ts/sci
• unified communications
• cisco call manager

Top Skills' Details
1.TS/SCI clearance
2. 5+ years of experience in monitoring and administering Cisco Telecommunication Systems
3. Ability to create, analyze, and troubleshoot call flows and call detail records.
Secondary Skills - Nice to Haves
• UC
• Cisco voice
• Cisco VoIP
• CUCM

Job Description
A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is responsible for designing, developing, and implementing network and telecommunications infrastructure according to the needs of their organization. The engineer monitors the organization's networks and connections, playing an active role in the installation of the Cisco network operating system software. They evaluate, configure, and maintain network hardware and software, utilizing Cisco’s proprietary SCCP protocol.

Key Responsibilities:
Network Design and Implementation: Develop and implement the physical design and architecture of computer networks, including LANs, WANs, and VoIP.
Deployment and Troubleshooting: Deploy, troubleshoot, monitor, and optimize IP telephony, voice, video, and mobility solutions.
Software Upgrades: Assist and lead the design and implementation of Cisco Unified Communication products, including software upgrades on existing Cisco voice deployments.
Technical Assistance: Provide technical assistance to Network Analysts and Network Professionals, identifying and resolving issues related to Cisco software, IP phones, and voicemail.
Coordination: Coordinate with various IT staff, business partners, internal clients, and vendors to ensure smooth network operations.
Session Management: Identify, plan, and execute session management strategies to increase efficiency.
Remote Monitoring: Experience in remote monitoring and management of enterprise IPT environments is an added advantage.
Customer Support: Provide end-user support in Cisco VoIP/UCCE environments, resolving customer issues and handling internal escalations independently.

Location & Work Requirements
Candidate will be working in a SCIF. Open to candidates in:
1) Washington DC
2) Seal Beach, CA
3) Satellite Beach, FL

MUST BE ABLE TO WORK EST STANDARD SCHEDULE
o Develop and implement the physical design and architecture of computer networks, including LANs, WANs, and VoIP.
o Deploy, troubleshoot, monitor, and optimize IP telephony, voice, video, and mobility solutions.
o Assist and lead the design and implementation of Cisco Unified Communication products, including software upgrades on existing Cisco voice deployments.
group id: 10105424
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About Us
We’re partners in transformation. We help customers activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.