A/V Technician II

Summary

The MIL Corporation is looking for an A/V Technician II to support a Federal government client in Bethesda, MD. This position offers a great opportunity to be part of a high-performing team responsible for supporting a full complement of customer-centric technical support services.

This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements.

Responsibilities

• Diagnose and resolve AV problems; respond to escalated issues from clients and other support teams; perform triage, provide remote problem resolution when possible.
• Proficient, accurate and timely setup, operation, and breakdown of audiovisual equipment.
• Research, recommend, and implement AV hardware and software purchases and configurations to meet client needs
• Operate AV equipment (e.g. soundboard, presentation laptop, switcher, codec, camera, microphones, Logitech 360 Owls, Logitech MeetingHQ, sound systems.) in support of live and hybrid conferences, seminars, meetings and events.
• Provide documentation of AV process and equipment for other IT pros or end users.
• Test and troubleshoot AV equipment in conference spaces to ensure all is in working order.
• Support connectivity from conference rooms to collaboration platforms such as Microsoft Teams, Zoom, WebEx
• May serve as backup to the Deskside Support team as needed.
• Perform other job duties as assigned.

Travel

None

Required Qualifications

• Three (3) or more years' experience providing audio/visual support for conference rooms, including preparing room setups, monitoring and adjusting live feeds for quality control
• Three (3) or more years' experience operating, maintaining, and troubleshooting AV systems
• Experience planning, organizing, and directing AV production activities, ensuring continuity across events
• Understanding of architectural, cabling, and control system requirements for AV environments
• Three (3) or more years' experience with MS Office 365 (Word/Powerpoint/Excel)
• Experience using ServiceNow or equivalent platform
• Knowledge of Bomgar or equivalent tool for providing remote support
• Ability to lift up to 30 pounds
• Strong communication skills both oral and written

Desired Qualifications

• CTS Certification (or other AV certifications)
• Knowledge or experience with Video Matrix systems and/or AV Switchers, Crestron/ Biamp/ Shure
• Experience with customer service or hospitality experience
• Experience in the following:
  • Audio/Video/Digital audio/playback/record systems
  • Video Wall Management & Calibration
  • Advanced Lighting - Dimming and Lighting Controls
  • Channeling of microphones Wireless, Handheld, Lavaliere Microphones
  • Push to Talk Systems
  • 4 -24 Channel Mixers
  • Basic Electrical and Power Distribution
  • Basic networking skills including IP addressing
  • Wireless Networking/Troubleshooting
• Standard troubleshooting skills related to desktop computer hardware and software

Education

Associates degree

*A high school diploma (or GED) coupled with an additional 4 years of relevant experience may be substituted for an Associates degree

Clearance

Public Trust

Compensation

The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which include health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.

For this position, the projected compensation range is $48,128 - $72,192 year. This estimate represents the typical salary range and is just one part of MIL's complete compensation package. Final salary for this position is determined based on factors such as individual qualifications, education, experience, and contractual limitations. Learn more on the MIL Careers page.

Why MIL?

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! MIL offers opportunities for professionals at all stages of their careers, from early-career candidates to experienced industry professionals. We are known for a collaborative, people-first culture where employees are supported, valued, and encouraged to grow. This commitment to our people and our work is reflected in the industry and workplace awards MIL has received over the years.

• 2021 - 2024, Top Workplaces USA award (Energage)
• 2017 - 2025 Top Workplaces Award, Greater Washington Area (The Washington Post)
• 2018 - 2025 Certified Great Workplace, Great Place to Work®
  • 2021 - 2025, Best Workplaces in Consulting & Professional Services™
  • 2021 Fortune Best Workplaces for Millennials™
  • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
• 2017, 2020 - 2025 Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)
• 2025 Corporate Partnership Award, Association of Fundraising Professionals, Maryland Chapter
• 2025 Moxie Award, GovCon Category
• 2024 Patriot Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
• 2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
• 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.