Job Requirements
Suffolk, VA
Top Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Position Description & Qualifications
Serco is seeking highly experienced Publicly Available Information (PAI) / Open-Source Intelligence (OSINT) Subject Matter Expert (SME) to support the Joint Staff J-7 Deputy Directorate for Joint Training and Exercises (DDJTE) in Suffolk, Virginia. In this role, the candidate employs an understanding of how combatant commands and joint staff collect, analyze, and process publicly available information to inform and facilitate commanders' decision-making. Leveraging this expertise, the candidate designs, plans, and executes a competitive information environment for strategic- and operational-level joint training events. The candidate also collects, evaluates, and analyzes publicly accessible digital information including social media, online forums, public records, news media, imagery, video, and other internet-based sources to identify trends, threat networks, adversary cyber personas, and activities affecting the Information Environment (IE) in support of joint training and exercises. You will also develop realistic, exercise scenario-driven PAI and social media content that replicates the commercial and civilian internet during Joint Staff and Combatant Command exercises, providing actionable intelligence, situational awareness, and decision support to exercise planners, training audiences, and senior military leaders.
At Serco, you will support the Department of Defense's premier Joint training organization and help prepare commanders and staff to operate effectively in today's complex Information Environment. You will work alongside Joint planners, intelligence professionals, information operations specialists, technical experts, and senior military leaders to create realistic digital environments that improve decision-making, strengthen operational readiness, and prepare the Joint Force to compete, deter, and prevail.
This position is contingent upon the abilily to maintain/transfer an active U.S. Department of Defense (DoD) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI) access.
In this role, you will:
To be successful in this role, you will have:
Additional desired experience and skills:
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
Serco is seeking highly experienced Publicly Available Information (PAI) / Open-Source Intelligence (OSINT) Subject Matter Expert (SME) to support the Joint Staff J-7 Deputy Directorate for Joint Training and Exercises (DDJTE) in Suffolk, Virginia. In this role, the candidate employs an understanding of how combatant commands and joint staff collect, analyze, and process publicly available information to inform and facilitate commanders' decision-making. Leveraging this expertise, the candidate designs, plans, and executes a competitive information environment for strategic- and operational-level joint training events. The candidate also collects, evaluates, and analyzes publicly accessible digital information including social media, online forums, public records, news media, imagery, video, and other internet-based sources to identify trends, threat networks, adversary cyber personas, and activities affecting the Information Environment (IE) in support of joint training and exercises. You will also develop realistic, exercise scenario-driven PAI and social media content that replicates the commercial and civilian internet during Joint Staff and Combatant Command exercises, providing actionable intelligence, situational awareness, and decision support to exercise planners, training audiences, and senior military leaders.
At Serco, you will support the Department of Defense's premier Joint training organization and help prepare commanders and staff to operate effectively in today's complex Information Environment. You will work alongside Joint planners, intelligence professionals, information operations specialists, technical experts, and senior military leaders to create realistic digital environments that improve decision-making, strengthen operational readiness, and prepare the Joint Force to compete, deter, and prevail.
This position is contingent upon the abilily to maintain/transfer an active U.S. Department of Defense (DoD) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI) access.
In this role, you will:
- Coordinate with Information Operations, Intelligence, Cyber, Space, Joint Electromagnetic Spectrum Operations (JEMSO), Operational Environment (OE), Modeling and Simulation (M&S), media, and targeting planners to ensure scenario consistency.
- Collect, exploit, evaluate, and analyze Publicly Available Information and Open-Source Intelligence from social media, online forums, public records, news sites, commercial databases, imagery, video, and other publicly accessible digital sources.
- Conduct social media exploitation, including network analysis, trend analysis, sentiment analysis, behavioral analysis, and cyber-persona evaluation.
- Identify emerging threats, adversary narratives, influence networks, coordinated information activities, and indicators of changes within the Information Environment.
- Conduct geo-enabled PAI analysis by correlating publicly available images, video, metadata, reporting, and social media activity with physical locations.
- Research and evaluate available PAI systems, platforms, technologies, commercial data sources, and analytical tools.
- Conduct structured searches within digital environments, including appropriately authorized research involving deep-web and dark-web sources.
- Develop collection requirements assessments and recommend PAI sources and collection strategies that support exercise intelligence and operational objectives.
- Translate raw publicly available information into clear intelligence reports, assessments, executive summaries, visualizations, and briefings for commanders and senior military and civilian leaders.
- Provide PAI and OSINT support to intelligence production, operational planning, Military Information Support Operations (MISO), information operations, and intelligence targeting.
- Develop realistic exercise content using real-world, altered real-world, and scripted PAI and social media materials to replicate portions of the commercial and civilian internet.
- Create simulated websites, social media posts, online personas, digital networks, news articles, imagery, audio, video, and other Information Environment products supporting exercise scenarios.
- Integrate friendly, adversary, coalition, partner, and neutral information activities into Joint exercise scenarios and Master Scenario Events Lists (MSELs).
- Participate in exercise planning conferences, working groups, rehearsals, exercise execution, and post-exercise analysis.
- Operate or support Government-provided Information Environment replication tools, including the Information Operations Network (ION), Simulation Deck (SIMDECK), replicated information landing pages, and related platforms.
- Use Government-provided Artificial Intelligence (AI), machine learning, advanced analytics, and automated media-production tools to improve PAI research, content development, trend identification, and exercise replication.
- Identify emerging social media, online influence, video, artificial intelligence, and digital communication trends and recommend improvements to Information Environment replication capabilities.
- Support exercise assessments, after-action reviews, lessons learned, and recommendations for improving future Joint training events.
To be successful in this role, you will have:
- An active DoD Top Secret security clearance with Sensitive Compartmented Information eligibility.
- U.S. citizenship.
- A current valid U.S. Passport or the ability to obtain one.
- A Bachelor's degree or higher from an accredited institution with a minimum of 8 years of operational experience in information operations, Open-Source Intelligence, Publicly Available Information analysis, or military operations; or specialized technical training and certifications directly related to the requirement equivalent military and operational experience.
- Demonstrated experience conducting PAI, OSINT, social media, digital-network, or information-environment analysis.
- Experience developing and presenting intelligence assessments and strategic recommendations to senior military or civilian leadership.
- Strong knowledge of intelligence oversight, privacy, operational security, source validation, and the lawful use of publicly available information.
- Exceptional analytical, research, problem-solving, writing, and briefing skills.
- Ability to communicate complex intelligence and technical findings to operational planners, analysts, commanders, and senior leaders.
- To be willing and able to travel (up to 25% of the time).
Additional desired experience and skills:
- Joint Forces Staff College / JPME II graduate.
- Graduate degree in military operations, intelligence, cybersecurity, engineering, or a related field; Joint Professional Military Education (JPME) Phase II or Joint Forces Staff College graduation preferred.
- Experience supporting the Joint Staff, a Combatant Command, Joint Task Force, Service Component Command, or Department of Defense intelligence organization.
- Proficiency with social media analytics, link and network analysis, geospatial analysis, sentiment analysis, metadata exploitation, and image and video verification.
- Familiarity with Publicly Available Information (PAI), Open-Source Intelligence (OSINT), deep-web and dark-web research, commercial data platforms, and geospatial visualization tools.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317
