Senior Engineering Technician

Zachary Piper Solutions is seeking a Senior Engineering Technician to support a long-term government program in Wahiawa, Hawaii . The Senior Engineering Technician will serve as the primary on-site technical resource responsible for maintaining, troubleshooting, and supporting integrated physical security systems at a mission-critical government installation. This position is onsite in Wahiawa, Hawaii and requires an active TS/SCI clearance with SCI eligibility!

Responsibilities of the Senior Engineering Technician include:

• Troubleshoot, maintain, repair, and support integrated physical security systems in a mission-critical environment
• Administer and support Lenel OnGuard access control systems and associated security infrastructure
• Install, configure, and maintain CCTV, video surveillance, access control, and intrusion detection systems
• Diagnose and resolve hardware, software, networking, Windows operating system, and printer-related issues
• Support fiber optic infrastructure, connectivity, and associated hardware as needed
• Serve as the primary on-site technical lead, independently resolving technical issues with minimal supervision
• Interface directly with government personnel, military leadership, and end users to provide exceptional customer support
• Track incidents, service requests, and maintenance activities through a ticket management system
• Document troubleshooting efforts, repairs, system configurations, and technical procedures
• Coordinate with remote engineering teams to escalate complex issues and implement technical solutions
• Support preventative maintenance activities to maximize system availability and operational readiness
• Ensure compliance with government security requirements and operational procedures

Qualifications of the Senior Engineering Technician include:

• Active Top Secret Clearance with SCI eligibility required
• DoD 8570 IAT Level II Certification (Security+ CE or equivalent) required
• 6+ years of hands-on technical experience supporting physical security systems
• Experience administering and troubleshooting Lenel OnGuard access control systems
• Experience supporting Access Control Systems (ACS), CCTV, Video Management Systems (VMS), and Intrusion Detection Systems (IDS)
• Strong troubleshooting experience with Windows operating systems and desktop hardware
• Experience supporting integrated physical security systems in government, military, or enterprise environments
• Excellent analytical, troubleshooting, and customer service skills
• Ability to work independently with minimal supervision in a remote operational environment
• Strong written and verbal communication skills

Preferred Qualifications:

• Experience with Milestone XProtect Video Management System (VMS)
• Experience installing or supporting fiber optic cabling and infrastructure
• Previous experience supporting Department of Defense (DoD) or military installations
• Experience with enterprise ticketing systems such as ServiceNow, Remedy, or Jira
• Experience supporting long-term government contracts and mission-critical environments

Compensation for the Senior Engineering Technician includes:

• Salary: $140,000 - $150,000
• Significant Sign-On Bonus to assist with relocation expenses
• Per Diem available for qualifying site visits
• Comprehensive Benefits Package including Medical, Dental, Vision, 401(k), PTO, and Paid Holidays

This job opens for applications on July 28, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

#LI-MM1 #LI-ONSITE

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