Program Support Assistant (PSA)

Bailey Information Technology, LLC

Program Support Assistant (PSA)

• Manhattan, KS

Bailey Information Technology, LLC

Job Requisition

Position Title
Program Support Assistant (PSA)
Company
Bailey Information Technology, LLC (BIT)
Employment Type
Full-Time
Work Schedule
Onsite
Location
1515 College Avenue, Manhattan, KS 66506 (Center for Grain and Animal Health Research)
Reporting Departments Supported
Arthropod-Borne Animal Diseases Research Unit (ABADRU), Hard Winter Wheat Genetics Research Unit (HWWGRU), Grain Quality & Structure Research Unit (GQSRU), Stored Product Insect & Engineering Research Unit (SPIERU)
Work Hours
Monday – Friday, 8:00 AM – 4:30 PM, except Government holidays. Any schedule change requires written CO/COR approval at least 3 days in advance.
Travel
Not required for this position
Government-Furnished Resources
Office workspace, computer, monitor, and administrative supplies
Security Clearance Required
Public Trust: ability to obtain/maintain a favorably adjudicated Background Investigation or Security Clearance, as required by USDA
Citizenship Requirement
U.S. Citizenship required
Client / End Customer
USDA, Agricultural Research Service (ARS), Center for Grain and Animal Health Research (CGAHR)
Period of Performance
Base Year: 09/01/2026 – 08/31/2027 | Option Year I: 09/01/2027 – 08/31/2028 | Option Year II: 09/01/2028 – 08/31/2029
Number of Positions
One (1) Program Support Assistant

Position Summary

Bailey Information Technology, LLC is seeking a Program Support Assistant to provide administrative and clerical support to scientific and technical staff across multiple research units. The Program Support Assistant serves as a key link between researchers, management, and external partners, facilitating communication, coordinating schedules, and maintaining the documentation and organizational structure needed to keep federally funded scientific programs running smoothly. This role allows scientists and technical staff to focus on research productivity rather than administrative overhead.

Key Responsibilities

• Answer phones and greet office visitors


• Schedule appointments, maintain calendars, and coordinate meetings


• Collate and distribute incoming and outgoing mail


• Prepare memos, emails, invoices, reports, and other correspondence


• Write and edit written communications, from letters to reports and instructional documents


• Create and maintain electronic and physical filing systems


• Manage accounts and perform basic bookkeeping functions


• Support event planning and coordination of supervisors' schedules


• Oversee routine and advanced clerical duties in support of research administrators and staff

Required Qualifications & Skills

• Strong decision-making skills, able to work independently and determine the best approach to daily tasks


• Excellent communication and collaboration skills across administrators, support personnel, management, and external clients


• Strong organizational skills to help ensure deadlines and appointments are consistently met


• Professional writing skills, including correct spelling and grammar, for emails, letters, documents, and correspondence


• Effective time management and business management skills, with strong attention to detail


• Ability to learn new computer programs and systems as needed


• Proficiency with the Microsoft Office 365 suite of software


• Sufficient aptitude in mathematics and general accounting, bookkeeping, and billing knowledge

Security Requirements

• Must be able to obtain and maintain a favorably adjudicated Background Investigation or Public Trust clearance, as required by USDA


• This is a Public Trust position; incumbent must be a U.S. citizen


• Must comply with applicable information security and operational security (OPSEC) policies and regulations