SUPERVISORY IT SPECIALIST (NETWORK/CUSTSPT)

• You will provide advice and assistance to customers; direct the troubleshooting and resolution of complex problems; and provide support in a manner that minimizes interruptions in customers' ability to carry out critical mission activities.V
• You will support the Theater Network Operations and Security Center in the development and maintenance of a comprehensive database of technical queries and corresponding resolutions in Remedy.
• You will oversee and direct the local/intra-base network operations, asset management, information assurance and field services for the organization.
• You will direct the configuration of local enterprise switches, and routers; monitoring of networks performance; performance of network diagnostics; analysis of network traffic patterns; installation of network software fixes and upgrades, etc.
• You will plan, prioritize, and schedule subordinates work including the delegation of work to subordinate supervisors; assign work based on priorities, difficulty of work to be performed, and subordinate capabilities, etc.
• You will develop subordinate performance standards and; exercises leave authority; evaluate subordinate performance; and advise and counsel on work and administrative matters; makes decisions on work problems presented by personnel, etc.
• You will review the ONE-NET enterprise to assess overall compliance with IT plans and policies and alignment with mission requirements.

• Must be a US Citizen
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is an overseas position. You will be subject to and must be able to satisfy the overseas requirements of the 26Jul12 DODI 1400.25 V1230: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf
• This position may require travel to places within and outside the contiguous United States which could include remote or isolated sites. You may be required to travel on military and commercial aircraft for extended periods of time.
• If eligible for permanent change of station, the appointee will be required to sign a transportation agreement to establish a Government time in service requirement of 12 months.
• Must be able to obtain and maintain a U.S. Passport.
• May be required to obtain a VISA dependent on the overseas country's laws/regulations.
• You will be required to sign the Statement of Understanding for Overseas Employment acknowledging receipt and understanding of the statement of living and working conditions for this location.
• You will be required to obtain and maintain a current valid United States driver's license.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a Cyberspace Workforce position, work role code 752 (CPSP), (INTMD) and 723 (COMSEC) (BASIC). The incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
• Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.

Applicant must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled.
Qualifying experience would be demonstrated by I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: plan, design, develop, acquire document, test, implement, integrate, maintain, or modify systems for solving problems or accomplishing work processed by using IT systems such as computers, serves, routers, etc.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: assist customers in installing applications, troubleshoots post-installation problems, and coordinates the technical support of deployed applications.
3. Oral Communication -Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT related experience demonstrating this competency include: prepare and deliver presentations to management on audit findings.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT related experience demonstrating this competency include: analyze cost effectiveness, identify and interpret relevant information including industry standards and practices user requirements, develop alternative approaches to addressing issues and recommend solution.
In addition to my experience demonstrating the four competencies above, your resume must demonstrate at least one year of qualifying experience. Qualifying experience must demonstrate the following: Possess qualifying experience directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Experience with Personnel Management, Customer Service, Network Management, Project Management, Information Assurance, Process Improvement, Budget Planning and Execution, and holding a current certification or degree to qualify as CSWF 752 Cyber Policy and Strategy Planner at the Intermediate-level. Additional certification or educational experience in the IT field such as an undergraduate or graduate degrees in tech or management from an accredited university or certifications, such as Certified Authorization Professional, CompTIA Security+. Certified Chief Information Security Officer (CCISO), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), CompTIA Advanced Security Practitioner (CASP+), GIAC Security Leadership Certification, Lean Six Sigma, and Project Management Professional are favorably viewed. Experience working with DoW networks and military personnel highly recommended.

This position is within the Work Category Supervision & Management at Work Level III, Series and Grade GG-13.

Additional qualification information can be found from the following Department of Defense website:



Additional Information Continued:
Initial consideration for this announcement is limited to the number of applications listed at the top of this announcement. All applications received on the day the application limit is reached will be accepted and processed.

This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f.

The Cyber Interagency Transfer Authority (CITA) permits movement of CES employees appointed under Section 1599f of Title 10 U.S.C. and excepted service employees appointed under Schedule A, Section 213.3106(b)(11) of Title 5 CFR, into cyber workforce positions in the competitive service and movement of competitive service employees into DoD Cyber Workforce positions within the Military Departments and Defense Agencies.

This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability to successfully pass; or refusal to conduct the test may result in: 1) the tentative or final job offer being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.



Employees (and their family members) who require medical or dental care in Japan may experience severe limitations accessing medical care both on the military installation and the local economy, and also could incur costly medical expenses.

This position is covered by the Department of Defense Priority Placement and Alternate Placement Programs.

This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f.

Pay retention may be granted when certain conditions are met.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

In accordance with DoDI 1400.25, Volume 3005, Section 3.15, all employees newly appointed to a CES position will serve a 3-year probationary period. Permanent and term employees currently serving in a probationary period in the competitive service or a probationary or trial period in the excepted service will complete the period as prescribed in their original conditions of employment in the new CES position if they transfer without a break in service or are promoted, demoted, or reassigned to a CES position.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

Tour of duty will be 36 months.

To learn more about the living and working conditions at this military installation and additional Foreign Overseas information, go to:

Priority consideration will be given to military spouse preference and family member preference eligibles living in the commute area of the duty location for this position. Commute area is defined as the geographic area surrounding the duty location in which people can reasonably be expected to travel back and forth.

Military Spouse and Family Members may apply 30 days before their anticipated arrival date. However, they will not receive preference until arrival at the foreign location. Additional documentation may be required prior to granting preference.

Military spouses and family members who are appointed may not extend longer than 2 months following the transfer of the sponsor from the commuting area of the foreign duty station; 2 months beyond the separation of the appointee's sponsor, or any time beyond the time employee ceases to be a family member.