Job Requirements
Remote Mechancsbrg, PA
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$70,000 - $90,000
Job Description
Adsync Technologies, Inc. is currently seeking an experienced Program Analyst. This position will support the Naval Sea Logistics Center located in Mechanicsburg, PA.
RESPONSIBILITIES & DUTIES
The Program Analyst provides expertise in the support of processes, policies, procedures surrounding the eForms suite of applications. This includes:
· Participation in program meetings, presentations, inquiries and action item resolution.
· Serves as the initial interface with external users capturing and resolving issues with the eForms suite of applications.
· Captures new requirements from the customer base.
· Works with the Government team to present and gain approval for new requirements, and interfaces with the development staff on the implementation of those requirements.
· Participates, leads or supports the testing of new requirements and fixes as they are created and approved for release to the production environment.
· Creates and modifies existing documentation that describes how the eForms modules work and/or are enhanced to meet end user requirements.
· Providing customer feedback internally on module operability.
· Provides user level training on the modules.
Skillset:
• Ability to facilitate meetings with multiple program stakeholders and gather and translate system requirements into functional requirements for development teams.
• Experience managing and tracking tasks and progress across multiple concurrent projects.
• Ability to identify project risks and implement mitigation strategies to keep the project on schedule.
• Basic understanding of software lifecycle.
• Proven ability to establish baseline metrics and monitor outcomes to drive continuous process improvement.
• Experience documenting software requirements, SOP’s (Standard Operating Procedure) and User Guides.
• Ability to provide training/articulate functionality to customers of projects.
• Ability to collaborate with a team on projects.
• Customer Service Skills.
• Being proficient in Microsoft Office suite; Outlook, Teams, Word, Excel, Power Point, etc.
RESPONSIBILITIES & DUTIES
The Program Analyst provides expertise in the support of processes, policies, procedures surrounding the eForms suite of applications. This includes:
· Participation in program meetings, presentations, inquiries and action item resolution.
· Serves as the initial interface with external users capturing and resolving issues with the eForms suite of applications.
· Captures new requirements from the customer base.
· Works with the Government team to present and gain approval for new requirements, and interfaces with the development staff on the implementation of those requirements.
· Participates, leads or supports the testing of new requirements and fixes as they are created and approved for release to the production environment.
· Creates and modifies existing documentation that describes how the eForms modules work and/or are enhanced to meet end user requirements.
· Providing customer feedback internally on module operability.
· Provides user level training on the modules.
Skillset:
• Ability to facilitate meetings with multiple program stakeholders and gather and translate system requirements into functional requirements for development teams.
• Experience managing and tracking tasks and progress across multiple concurrent projects.
• Ability to identify project risks and implement mitigation strategies to keep the project on schedule.
• Basic understanding of software lifecycle.
• Proven ability to establish baseline metrics and monitor outcomes to drive continuous process improvement.
• Experience documenting software requirements, SOP’s (Standard Operating Procedure) and User Guides.
• Ability to provide training/articulate functionality to customers of projects.
• Ability to collaborate with a team on projects.
• Customer Service Skills.
• Being proficient in Microsoft Office suite; Outlook, Teams, Word, Excel, Power Point, etc.
group id: 10444076