Test and Range Scheduling Support - Range Concierge/Customer Rel

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Test and Range Scheduling Support - Range Concierge/Customer Relations

Remote

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Job Description


CSCI is seeking a Test and Range Scheduling Support Specialist - Range Concierge / Customer Relations to serve as an administrative scheduling coordinator supporting Private Industry Customers in the preparation, coordination, de-confliction, and communication of Test Range Scheduling activities. The successful candidate will coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized skills, in accordance with Government-established priorities, policies, and constraints. 


The position supports scheduling requirements for operational resources, including facilities, equipment, personnel, and specialized capabilities, while operating within Government-established priorities, policies, and constraints. The Government remains the official authority for test approvals, prioritization, scheduling decisions, and commitment of Government resources. 


Responsibilities

• Serve as the primary Range Concierge point of contact for Private Industry Customers.


• Coordinate scheduling requirements for operational resources, including facilities, equipment, personnel, and skills supporting test activities


• Review and verify test schedules for completeness, internal consistency, and resource availability


• Provide recommended schedule adjustments and scheduling options to Government personnel for review and approval


• Support scheduling activities associated with Drones, Counter-Drone systems, Long Range Fires, and Low-Cost Interceptor test requirements


• Assist Government personnel in resolving scheduling issues and evaluating scheduling recommendations for feasibility


• Facilitate communication with Private Industry Customers regarding facilities, instrumentation, data, scheduling timelines, and operational testing constraints


• Analyze daily, weekly, and projected monthly schedules to identify scheduling conflicts involving resources, facilities, and personnel


• Develop proposed de-conflicted schedules and alternative scheduling options for Government review


• Attend daily and weekly scheduling meetings to identify conflicts, discuss scheduling requirements, and present recommended options for resolution


• Generate accurate daily, weekly, and monthly schedules and resource allocation plans that align with Government-established priorities and constraints


• Compile and maintain scheduling information received from Range personnel and Private Industry Customers in electronic and verbal formats


• Enter scheduling parameters into Government-designated scheduling systems and update information as directed by Government personnel


• Coordinate with Government and contractor resource and facility managers to ensure scheduling accuracy and visibility of resource availability


• Generate and distribute scheduling communications, notifications, emails, and documents reflecting Government-approved schedules and changes

Minimum Requirements

• Active SECRET Security Clearance required


• Experience supporting scheduling, coordination, customer service, administrative operations, or resource management activities


• Ability to analyze schedules and identify potential resource, facility, and personnel conflicts


• Strong organizational skills with the ability to manage multiple schedules, customers, and competing requirements


• Strong written and verbal communication skills


• Ability to exercise tact, diplomacy, and professionalism when working with Government personnel and Private Industry Customers


• Experience preparing reports, schedules, correspondence, and stakeholder communications


• Proficiency with Microsoft Office applications and scheduling systems


• Creativity and adaptability in problem-solving


• Ability to work with clients to understand their needs


• Strong organizational and time-management skills


• Excellent written and verbal communication skills


• Professional presence

Preferred Skills

• Experience supporting Department of Defense (DoD) test range, training range, or operational test environments


• Experience coordinating schedules for facilities, equipment, instrumentation, personnel, and other shared operational resources


• Experience supporting test planning, test execution, range scheduling, or resource allocation activities


• Familiarity with drones, counter-drone systems, Long Range Fires, Low-Cost Interceptors, or related weapons testing programs


• Experience in customer relations, customer success, concierge, or stakeholder engagement role


• Experience supporting Private Industry Customers or external organizations operating within Government environments


• Familiarity with Government account registration processes, access procedures, agreements, and onboarding documentation


• Experience working with scheduling databases, enterprise scheduling platforms, or resource management systems


• Ability to work in a team environment, as well as independently


• Strong customer and vendor relationship skills


• Demonstrated ability to comply with data standards and policies


• Motivation to learn new technologies and methodologies that demonstrate value


• Past experience working with a Federal agency


• Department of War experience is a plus!

About CSCI


CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: “Do what is right, always.” We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren’t diametrically opposed!


At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate’s natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry—those who are ready to move their lives and career forward. Join us today and get excited about Mondays again!


Benefits of Working at CSCI

• Competitive salaries


• Generous Paid Time Off (PTO) package


• Paid holidays aligned to the Federal calendar


• Full health benefits including medical, dental, vision, and life insurance 


• 401(k) retirement plan


• Team building events


• Professional development support 

Legal


CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to HR@csciconsulting.com with any questions. 

Equal Employment Opportunity


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.  


If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team.

E-Verify


CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit www.dhs.gov/E-Verify. 

California Consumer Privacy Act (CCPA) Notice


As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA). 


This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations. 


By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant: 

• Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process.


• Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process.


• Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies.


• Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law. 

For further information, or to exercise your rights under the CCPA, please contact CSCI’s HR team. 

Disclaimer


The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.