IT SPECIALIST (SYSADMIN)

• You will provide technical oversight to military and civilian personnel on microcomputer operations, software applications and automated system security.
• You will analyze, evaluate, and monitor current microcomputer configuration to determine enhancements, upgrades, and modifications needed to improve performance and production and reduce costs.
• You will maintain custody of cell phones, landlines, microcomputers equipment (software and hardware), prepare site surveys, inventory reports, budget and software management and maintenance reports for equipment and software problems.
• You will order and deliver equipment and services in accordance with Navy Recruiting Command (NRC) policy and directives.
• You will provide customer assistance and/or training for assigned systems.
• You will be required to obtain and maintain a current Information Assurance Technician (IAT) certification - Level II.

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final SECRET security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a Cyberspace Workforce position. The incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:

1) Providing comprehensive technical oversight and systems administration for computer operations, software applications, and automated system security; 2) Managing hardware and software inventories, providing hands-on training and customer support to end-users, and ensuring network performance and connectivity for the Navy Marine Corps Internet (NMCI) or similar networks; 3) Having knowledge of IT security principles, systems administration methods, and customer support protocols to ensure optimal system availability and information assurance; and 4) Possessing the ability to monitor the functionality of networks and systems, detect and report problems, provide updates and assistance to customers on installed systems, and implement required system changes.

Your experience must reflect skill in the following areas: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency includes: Ability to review data from multiple sources and determine relevant information to a given situation. Drafts, edits and disseminates written reports and status updates that are factual, timely and relatively error free.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency includes: Develops and maintains relationships with customers with diverse needs. Provides technical information about products and services. Assess the needs of customers and identify or tailor products and/or services to meet their needs. Resolves non-routine problems, questions, or complaints and direct the most complex problems, questions, or complaints to the appropriate person.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency includes: Communicates, explains, or defends ideas or information clearly. Listens to others and recognize potential miscommunications.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency includes: Uses logic to identify alternatives to solve problems. Identifies and solve problems by gathering and applying information from a variety of materials or sources that provide several alternatives.

Additional qualification information can be found from the following Office of Personnel Management web site:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.



master's or equivalent graduate degree
or
2 full years (36 hours) of progressively higher level graduate education leading to such a degree

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.



This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

Initial consideration for this announcement is limited to the number of applications listed at the top of this announcement. All applications received on the day the application limit is reached will be accepted and processed.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

This is a Cyberspace Workforce position, work role code 441-TECHNICAL SUPPORT SPECIALIST, proficiency level BASIC the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.