Systems Engineer

Job Description
We are seeking an experienced Windows Automation & Patching Engineer to support multiple enterprise domains. This role is responsible for engineering, automating, and maintaining patching and configuration management solutions across a complex, heterogeneous IT environment spanning physical, virtual, and cloud-based systems. The successful candidate will engineer automated solutions that simplify patch distribution, reduce manual effort, increase reliability, and support the organization’s transition toward cloud-enabled operations. This includes developing and maintaining scripts, workflows, and infrastructure-as-code to enhance system management at scale.

Required Skills
Manage and automate patch deployment and configuration management across multiple domains and enclaves
Develop automation solutions using PowerShell, Python, APIs, or orchestration frameworks to streamline system updates and administrative tasks
Support hybrid and cloud patching capabilities using tools such as Azure Update Management, AWS Systems Manager (SSM), and SCCM/ConfigMgr
Engineer improvements to the enterprise patching infrastructure and contribute to the design of a new automated update and hotfix distribution system
Perform automation-driven server configuration, baseline enforcement, compliance reporting, and STIG/vulnerability remediation
Provide Tier 3 troubleshooting and root-cause analysis for complex Windows systems
Migrate, refactor, and modernize traditional server workloads to support cloud compatibility and virtualization strategies
Monitor infrastructure performance, proactively identify issues, and implement automated remediation with minimal user impact
Translate customer requirements into hardware/software specifications and perform system integration, verification, and validation
Prepare technical documentation, diagrams, and patching process workflows for customer and team use
Work independently in a fast-paced environment while maintaining strong communication and problem-solving skills
Deliver strong customer service and collaborate effectively with technical teams
Advanced PowerShell scripting
Experience with WSUS across multiple enclaves and in offline/air-gapped systems
Familiarity with cloud patching tools (Azure Update Management, AWS SSM)
Familiarity with SCCM/ConfigMgr or similar enterprise patching tools
Experience with vulnerability remediation automation and STIG compliance workflows
Virtualization & Infrastructure
Experience with VMware (vSphere 4.x–6.x) and Microsoft Hyper-V (2016–2022)
Experience with commercial cloud providers including Azure, Google Cloud (GCP), and Oracle Cloud (OCI)
Ability to prioritize and execute tasks effectively
Ability to work independently or within a team
Willingness and ability to learn new technologies quickly
Strong customer service and communication skills

Desired Skills
Cloud certifications (Azure/AWS)
Experience with automation/orchestration tools such as AWS Lambda
Experience with cloud-native monitoring tools (Azure Sentinel, CloudWatch) or Splunk automation
Experience creating enterprise-level documentation and architectural diagrams
Experience with DSC, CI/CD pipelines, GitHub/GitLab, Jenkins Pipeline
Experience with AWS services including VPC, EC2, ELB, S3, IAM, Security Groups, Fleet Manager, and EventBridge