Systems Administrator

Key Responsibilities
Secure Infrastructure & Systems Administration
• Administer and maintain Windows Server and Linux systems
• Support Active Directory, Group Policy, identity management, and access controls
• Monitor system performance, availability, and security across on-prem and cloud resources
• Perform patching, vulnerability remediation, and configuration management in accordance with change control procedures
Engineering & Program Systems Support
• Administer and support Windchill PLM, including user access, system health, and engineering workflow support
• Partner with engineering, manufacturing, and program teams to ensure system availability and performance
Cloud & DevOps Enablement
• Support Azure infrastructure including virtual machines, networking, storage, and identity services
• Administer and support Azure DevOps projects, repositories, pipelines, and access controls
• Assist with CI/CD tooling and DevOps workflows in support of internal development and engineering initiatives
Security, Compliance & Audit Support
• Implement and maintain security controls aligned with NIST 800-171 and CMMC
• Support system logging, auditing, and monitoring to meet compliance and customer expectations
• Assist with internal and external audits, assessments, and documentation reviews
• Participate in incident response, root cause analysis, and corrective action efforts
Documentation & Continuous Improvement
• Maintain system documentation, network diagrams, and standard operating procedures
• Support configuration baselines and system hardening standards
• Identify opportunities to improve reliability, automation, and operational efficiency
Helpdesk Escalation & Advanced Troubleshooting
• Serve as a senior escalation point for helpdesk tickets requiring advanced technical analysis
• Diagnose and resolve complex issues across endpoints, operating systems, applications, networking, and identity services
• Support end users in engineering, manufacturing, and program roles
• Perform root cause analysis and implement permanent corrective actions to prevent recurrence
• Provide technical guidance and mentoring to helpdesk and junior IT staff
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Required Qualifications
• 5+ years of experience in systems administration or infrastructure support
• Strong experience with Windows Server, Active Directory, and enterprise identity management
• Working knowledge of Linux administration (RHEL, Ubuntu, or similar)
• Experience supporting Microsoft 365 and Azure environments
• Familiarity with scripting and automation (PowerShell, Bash, or similar)
• Strong troubleshooting and analytical skills
Preferred Qualifications
• Experience supporting Windchill PLM or similar engineering lifecycle systems
• Experience with Azure DevOps (Repos, Pipelines, Boards, permissions)
• Experience with Docker containerization, including building, deploying, and maintaining containerized applications
• Experience in defense, aerospace, or government contracting environments
• Familiarity with virtualization platforms (Hyper-V, VMware)
• Understanding of compliance frameworks such as NIST 800-171, CMMC, or DFARS
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Security & Clearance Requirements
• U.S. Citizenship required
• Active security clearance not required but preferred
• Ability to obtain a clearance if required by contract
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Soft Skills & Attributes
• Strong attention to detail and commitment to compliance
• Ability to communicate effectively with engineers, program managers, and leadership
• Proactive mindset with a focus on customer support and system reliability