Technical Writer

Remote
Secret or Top Secret
Full-time, W2

VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in federal space. Our work culture fosters collaboration, creativity, and continuous learning.


The Technical Writer produces the formal deliverable documentation, user guides, and training materials for the ARES production program, drawing from development team outputs, architectural view, and other products as required.

• Produce technical documentation at each sprint close (e.g. sprint results summary, requirement coverage, defect summary, and sprint velocity report)
• Maintain a master deliverable schedule and own/produce contractual deliverables for submission
• Support in-app tooltip content, help text, and interactive walkthrough scripts for delivered capabilities
• Author training materials and role-based user guides
• Support agile execution and documentation

• Bachelor's degree
• 3+ yrs producing tech documentation for software programs (e.g. release notes, user guides, architecture documentation)
• Experience producing formal Government deliverables against a PWS/SOO schedule
• Familiarity with sprint-cadenced documentation production and ability to produce documentation w/in 48 hrs of sprint close
• Proficiency with Microsoft Word, Jira, and document management systems used in Government programs
• Experience producing training materials for enterprise software systems serving operational DoD users

• Familiarity with DAF aircrew scheduling, stan/eval, or training management mission areas
• Experience with in-app help authoring tools (e.g. Salesforce in-app guidance, or equivalent)

• Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only)  
• Life Insurance  
• Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)  
• 401K Retirement Plan with employer match  
• Professional Development Training Reimbursement