SUPERVISORY QUALITY ASSURANCE SPECIALIST (Title 5)

1. Plans, organizes, and oversees the activities of the Quality Assurance Division. Develops goals and objectives that integrate organization and Quality objectives. Establishes, revises, or reviews policies, procedures, mission objectives, and organization design for the staff, as necessary to eliminate work problems or barriers to mission accomplishment, promote team building, and implement quality improvements in response to concerns with regulatory compliance. Plans work for accomplishment by subordinates, sets and adjust short-term priorities if necessary. Evaluates requirements for additional resources. Balances organization needs with overall mission requirements and resource interests. Identifies need for change in organization priorities and advises the Maintenance Group Commander on required actions to implement such changes. Provides training and experience to the workforce with regard to sound maintenance practices of the aircraft and associated equipment, and knowledge and capability in the military mission, and aircraft. The aircraft are part of the military mission, daily flying training, and support of the assigned Air Force Total Force operations. Manages the maintenance and inspection effort involved in keeping aircraft in an airworthy - combat readiness state, to include capability to carry out daily flying missions and ensure all maintenance operations are executed safely and in accordance with published guidance. Plans work to be accomplished by subordinates. Makes decisions on work problems presented by subordinate personnel. Establishes and develops performance standards. Evaluates subordinate personnel. Establish employee work schedules, deadlines, and production/inspection priorities based on aircraft maintenance status, aircraft mission requirements and other demand needs. Determine how many jobs can be accomplished concurrently with the available manpower and resources. Develops methods and procedures, reviews the work of subordinates in progress and upon completion to ensure that they have met the defined quality and quantity standards. Resolve technical problems of subordinate personnel. Selects candidates for the Quality Assurance Specialist and Technical Order Distribution Office (TODO) positions, taking into consideration skills and qualifications, mission requirements, Equal Employment Opportunity (EEO) and diversity objectives. Provides for employee development and training to ensure all assigned personnel are fully capable of executing a flawless inspection plan and perform their wartime tasking. Explains performance expectations to subordinates and provides regular feedback on strengths and weaknesses. Recommends within-grade increases, approves overtime and employee travel. Recommend awards for personnel and changes in position classification to higher level managers. Hears and resolves grievances and employee complaints. Reviews disciplinary cases and problems involving subordinate employees and determines required action. Approves leave for subordinates and ensures adequate coverage in peak workloads and traditional holiday vacation time. Demonstrate sensitivity to ideas of subordinates. Ensures actions taken directly; as well as those by subordinates promote an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Supports equal employment opportunity and labor management relations programs. Encourage self-development. Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Discharge safety and security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material. Recognizes and takes appropriate action to correct situations posing a threat to the health or safety of subordinates.

2. Manages, reviews and develops maintenance policy, advising supervisors and employees on both general policy and specific maintenance matters. Makes decisions and recommendations on technical concerns presented by supervisors. Utilizes comprehensive knowledge and ability to interpret Air Force Instructions, Technical Orders, engineering drawings, product specifications, Air Force Occupational Safety and Health (AFOSH) environmental standards, public law, and locally developed policy. Evaluates and assesses complex systems, subsystems, integrated systems/subsystems, or components for conformance to applicable technical data, engineering drawings, standards and specifications. Establishes and develops performance checklists and metrics. Reviews and approves local operating instructions to supplement regulations and manuals of higher echelons in the area of aircraft and aircraft systems quality assurance.

DUTIES CONTINUED UNDER EDUCATION: .

Conditions of Employment

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( ).

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Information Assurance Certification is a condition of employment. Per DoD 8570.01-M, the incumbent must achieve the appropriate IA certification within six months of assignment of these duties.
• Must be able to obtain/maintain appropriate security clearance

GENERAL EXPERIENCE:
Work involving supervising, planning, developing, or administering quality assurance programs supporting the development, acquisition, production, use, maintenance, storage, and supply of products required by the National Guard. Such positions are primarily concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items.

SPECIALIZED EXPERIENCE :
GS-12 - 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs, specialized experience includes experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved.



DUTIES CONTINUED:

3. Ensures personnel use proper data collection techniques and procedures for evaluation, inspection and audit programs and a number of related databases and spreadsheets to capture and catalog data elements for trending, cross-tell, and benchmarking. Reviews as necessary defect/failure quality data to detect unsatisfactory trends or weaknesses in the quality inspection system and reviews recommended corrective and preventative action. Investigates and reviews reports if necessary, on major problem areas found which identified causes of problems. Reviews corrective action when required and follows up on action taken to determine effectiveness. Directs and controls the management of the Technical Order Improvement Program and Suggestion Program for the wing. Assesses unit Reliability and Maintainability (R&M) concerns to determine if reported R&M deficiencies are caused by unit factors and local conditions versus those beyond the unit's control. Conducts a technical review of disapproved Air Force Technical Oder forms to determine whether to submit to technical working groups (e.g., PIWG, MDS maintainer's conferences). Chairs R&M working group meetings with supervisors and specialists when it is determined beneficial to solicit ideas to enhance product improvement and submit recommended changes to technical working groups, Product Improvement Working Groups, or maintenance conference working groups. Manages critical compliance and configuration management programs. Oversees the Wing Foreign Object Damage and Dropped Object Prevention Program (DOPP) to ensure a sound prevention program is in place to eliminate potential life safety hazards. Oversees the Maintenance Complex responsibilities of the Functional Check Flight (FCF), Operational Check Flight (OCF), and High Speed Taxi-check, Foreign Object Damage, and Dropped Object Prevention Programs. Manages the Aircraft Weight and Balance, aircraft and equipment impoundment, chaffing, aircraft hot refuel/aircraft-to-aircraft, Product Quality Deficiency Report (QDR), and Over-G/Over-speed analysis programs. Oversees and approves wing depot-level assistance requests. Reviews as necessary engineering disposition requests to the System Program Office (SPO). Serves as the unit functional expert regarding all engineering disposition requests.

4. Manages the Time Compliance Technical Orders (TCTO) and One Time Inspections (OTI) process. Reviews the applicability of TCTOs, and OTIs to unit maintained equipment, determines surveillance and evaluation coverage based on the complexity of the TCTO/OTI as well as to the criticality of the system or the component to be modified. Manages the Quality Assurance Surveillance Plan (QASP) to monitor Contractor Logistic Support (CLS) aircraft or Contract Field Team (CFT) as the government's on-site Quality Assurance Representative (QAR). Represents and speaks for the Maintenance Group Commander with representatives of the National Guard Bureau, System Program Office (SPO) and internally within the Maintenance Complex on issues relating to maintenance processes, procedures, and policies. Maintains direct contact with the NGB staff and with counterparts at other ANG bases in order to resolve problems affecting maintenance quality and compliance and to ensure timely exchange of pertinent technical, managerial, and compliance-related information. The organizational situation of the incumbent requires most dialogue and correspondence at Base, ALC and Major Command level. Position requires contact with other Quality Assurance Divisions, Program Directors, Air Force Materiel Command (AFMC) Centers, other flying units and their Major Commands. Partners with the Maintenance Group Commander, as well as squadron commanders in planning and implementing a sound compliance-oriented quality assurance program in the maintenance organization. Participates in conferences, seminars, or study groups as the aircraft maintenance representative (subject matter expert) for the Wing or Group.

5. Serves as the primary technical consultant to production area managers on issues related to quality, military specification, and international quality standards such as the International Organization for Standardization. Collaborates with the Maintenance Group Commander and other squadron commanders to plan, develop and implement numerous long term plans to include; Aircraft Modification Plan, Depot Input Plan, force management, weapon system conversions, base supplements, Aerospace Expeditionary Forces (AEF) participation, and others. Manages the entire maintenance quality assurance program and the establishment of procedures for monitoring the quality of products in a maintenance environment using a broad knowledge of end items, systems, including quality characteristics and a comprehensive knowledge of manufacturing methods, special processes, interrelationship of various parts, systems, subsystems and end item components. Resolves the difficult and complex work assignments utilizing a broad knowledge of Higher Headquarters regulations and instructions, PDM work specifications, local directives including Quality Plans, Technical Orders, Military Specifications, and International Commercial Practices such as ISO 9000, to include a broad knowledge of electronic equipment and systems, manual and automatic flight controls, airframe, landing gear, pneudraulics, armament, munitions, and jet engine propulsion and associated systems. Develops an evaluation plan and prevention effort to minimize risk and prevent damage to equipment, structures, weapons systems, or injury to personnel through a comprehensive knowledge of the body of laws, regulations, policies and procedures relating to aircraft maintenance, ground, explosive and flight safety, occupational heath and environmental compliance.

6. Perform other duties as assigned.





Veterans' information must be validated by formal submissions including all necessary supporting documentation. You must provide acceptable documents for eligibility. Acceptable documentation may be:

1. A copy of your DD-214, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions.
2. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
3. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online. If claiming over 30% disability a SF-15 is required to be submitted with your letter.