Field Support Engineer

SAIC is seeking a Field Support Engineer in Colorado Springs, CO.

The Indicium Product Office is seeking mid-level candidates to represent and operate NSITE (Network, System Integration and Test Environment) software and OPDASH (Operations Dashboard) software. Software support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from the MDIOC, Schriever AFB, Colorado Springs.

Duties and Responsibilities:

• Operate NSITE and OPDASH software based on Missile Defense Agency event support requirements
• Support NSITE and OPDASH Software field testing and reporting
• Coordinate and interact with site personnel to perform hardware integration
• Maintain configuration management documentation (Microsoft Visio) and verify system configurations
• Identify system engineering requirements from customer goals and objectives

Education Requirements:

• Bachelors and eighteen (18) years or more experience; Six (6) years' experience can be accepted in lieu of degree (per contract vehicle).

Clearance Requirements:

• Must possess an active Secret Clearance or have the ability to obtain one.

Required Skills:

• Ability to work independently with minimal supervision
• Strong interpersonal skills and reporting practices
• Basic Information Technology (IT) principles and troubleshooting experience
• Experience with Internet Protocol (IP) networks and Cisco networking equipment
• Security+ and either a Microsoft OS or Cisco certification
• Strong Windows 10 OS configuration experience
• Strong Microsoft Office skills
• Strong Microsoft Visio skills
• Ability to travel CONUS or OCONUS for Event support. (Less than 10% per year anticipated)

Preferred (not required) Skills:

• Current A+ and/or Network+ Certifications
• Understanding of Network, System Integration and Test Environment (NSITE) software
• UHF Tactical Radio operation experience
• Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
• Familiarity with the Missile Defense Agency (MDA) test planning and procedures
• Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
• Understanding of common tactical data link (TADIL) messages and message interactions
• Familiarity with WireShark and/or OmniPeek software
• Familiarity with HBSS components and general information assurance practices

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.