Job Requirements
Dahlgren, VA
Secret Polygraph Unspecified
Career Level not specified
$65,000 - $72,500
Job Description
Overview
Senior Customer Technical Support Specialist
JOB LOCATION: Dahlgren, Virginia
JOB STATUS: Full Time
CLEARANCE: Secret
TRAVEL: Less than 10%
SALARY: $65,000 to $72,500
Astrion has a contingent opening for a Senior Customer Tech nical Support Specialist supporting the U.S. Navy's Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support II I / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry -level and follow-up support. P rovide advanced troubleshooting for hardware, software, and network systems, and assist with equipment provisioning .
REQUIRED QUALIFICATIONS / SKILLS
PREFERRED QUALIFICATIONS / SKILLS
#CJ
Senior Customer Technical Support Specialist
JOB LOCATION: Dahlgren, Virginia
JOB STATUS: Full Time
CLEARANCE: Secret
TRAVEL: Less than 10%
SALARY: $65,000 to $72,500
Astrion has a contingent opening for a Senior Customer Tech nical Support Specialist supporting the U.S. Navy's Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support II I / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry -level and follow-up support. P rovide advanced troubleshooting for hardware, software, and network systems, and assist with equipment provisioning .
REQUIRED QUALIFICATIONS / SKILLS
- Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support
- Experience using help desk tools such as BMC's Remedy, BMC Helix ITSM , or ServiceNow
- Information Assurance Technical (IAT) Level III level with a Teir 5 (T5) investigation
PREFERRED QUALIFICATIONS / SKILLS
- Bachelor's degree in Information Technology , Computer Science, or a related field.
- CompTIA A+, Network+, MS-900, MD-102
#CJ
group id: 10120333
