Project Manager

seeks a motivated, career-focused to join our team in In this role, you will lead project execution, coordinate diverse teams, and ensure timely delivery of mission objectives. You will help resolve issues, manage resources and schedules, and support customer Key Performance Indicators (KPIs) to achieve success.

• Manage IT projects from initiation through completion, ensuring project objectives, technical requirements, and business goals are achieved on schedule and within scope.
• Analyze project risks, issues, and technical challenges, applying sound judgment and problem-solving skills to develop effective solutions and maintain project momentum.
• Manage and maintain comprehensive project plans, tracking schedules, resources, budgets, dependencies, risks, and deliverables while providing accurate status reporting to stakeholders.
• Collaborate with cross-functional teams, including engineers, developers, infrastructure personnel, vendors, and business stakeholders, to resolve resource conflicts, technical issues, and scheduling challenges.
• Monitor and report on project performance using key performance indicators (KPIs), ensuring compliance with organizational standards, service level agreements (SLAs), and customer expectations.
• Provide local travel support between customer buildings or temporary assignment to alternate locations for special projects.
• Work an 8-hours shift within part of a coverage team operating between 6:00 AM and 6:00 PM.

• High School Diploma with 8+ years of experience or an Associate's Degree with 6+ years of experience, or a Bachelor's Degree with 4+ years of experience.
• Direct knowledge of the customer's operational environment, including ticketing systems, installations, desktop technologies, corporate applications, access administration, and voice/video infrastructure.
• Demonstrated experience managing projects in a Working Capital Fund (WCF) environment.
• Demonstrated ability to manage teams with diverse skillsets in direct support of the customer mission.
• Experience developing and managing project plans, schedules, risks, resource allocation, and project documentation while ensuring successful delivery of project objectives.
• Proven ability to build and maintain constructive relationships with customers, stakeholders, technical teams, and contractors.
• Ability to clearly understand and discuss project statuses and offer practical solutions to issues.

• Project Management Professional (PMP) certification.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or other Agile certification.
• Strong communication skills to effectively collaborate with co-workers, management, and customers; must be able to exchange accurate information.
• Ability to adapt to rapidly changing tasks and requirements while learning new skills quickly on the job.

• Must have a current/active TS/SCI with Polygraph.

• Must be able to remain in a stationary position at least 50% of the time.
• Must be able to operate a computer, phone, and other office equipment for extended periods.
• Must be able to move/traverse within and between buildings and offices, position self to maintain equipment and cabling (including under desks, moving floor tiles, and in server closets, some of which may be confined spaces).
• Must be able to move Audio/Visual or Computer equipment weighing 50+ pounds; some equipment may require team-lift or use of carts.
• Must be able to ascend/descend a ladder (10+ feet high) while pulling cables and adjusting equipment.