Job Requirements
Quantico, VA
Top Secret/SCI Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
seeks a motivated, career and customer-oriented to join our team USMC IT Service Desk in
- Maintain multiple networks for over 600 users
- Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment
- Use Microsoft Service Manager, Remedy, ServiceNow, or other ticketing system to create, update, monitor, and close tickets
- Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment
- Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data
- Support Accreditation efforts, to include STIGS, POAMs, SAARs, and other critical Processes
- Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)
- At least 3 years of related experience in Service Desk or System Administration roles.
- Meet DoD 8570 IAT Level II requirements
- Experience with Active Directory (user account creation, password resetting, PKI setup, group policy, etc.)
- Experience developing and maintaining system applications/security/network configurations
- Experience troubleshooting network performances issues
- Experience with the set-up, configuration, and support of internal and external networks
- Knowledge of standard DoD and Marine Corps concepts, practices, and procedures.
- Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, MS Hyper-V, MS SQL Server, Networked Printers/Services, Distributed File Services, Data Protection Manager, SMB, JavaScript, SharePoint
- PowerShell scripting using any/all the respective plugins related to the applicable technologies
- Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements
- Must have a current / active DoD Top Secret/SCI clearance
- Must be able to remain in a stationary position 50%.
- Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
group id: RTX14564a
