Job Requirements
Peoria
Public Trust Polygraph Unspecified
Career Level not specified
$87,000 - $90,000
Job Description
We are currently seeking a "Clinical Care Guide" for a Contract role with one of our clients based in Peoria, AZ. Please apply if you would be interested and available for it.
Duration: Full Time Permanent
Pay Range: $87000-$90000/Annum
Location: Peoria, AZ
Responsibilities:
• Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments.
• Play a critical role in the achievement of improved health outcomes and cost savings.
• Be an empathetic problem-solver and become the most visible partner to all patients.
• Clarify and explain referral for specialist and diagnostic service recommendations.
• Care for end-to-end processes as needed, for referral or specialist services.
• Lead center in development and management of quality programs to include patient outreach to members to provide an elevated primary care experience with gaps in care or other clinical needs.
• Support members with chronic conditions by providing education, reminders, and other support.
• Handle the management and integration of office processes.
• Lead service and schedule requests on member's behalf.
• Inform and equip Care Team with referral information and requirements.
• Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners.
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed.
Qualifications:
• Excellent interpersonal skills to include maintaining courteous, friendly, and effective communications with patients, team members and external parties.
• Current state license to practice as a Registered Nurse.
• Associate's degree in nursing.
• BLS certification.
• Electronic Medical Records experience.
• Customer service orientation and experience.
• Strong communication skills across multiple modalities.
• Highly collaborative.
• Empathy and advocacy.
• Exceptional organizing skills, detail-orientation.
• Must be able to always maintain confidentiality.
• Active AZ fingerprint clearance card.
Regards,
Ishika Sharma
Cell: 973.967.3386
Email: ishika.sharma@artech.com
Duration: Full Time Permanent
Pay Range: $87000-$90000/Annum
Location: Peoria, AZ
Responsibilities:
• Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments.
• Play a critical role in the achievement of improved health outcomes and cost savings.
• Be an empathetic problem-solver and become the most visible partner to all patients.
• Clarify and explain referral for specialist and diagnostic service recommendations.
• Care for end-to-end processes as needed, for referral or specialist services.
• Lead center in development and management of quality programs to include patient outreach to members to provide an elevated primary care experience with gaps in care or other clinical needs.
• Support members with chronic conditions by providing education, reminders, and other support.
• Handle the management and integration of office processes.
• Lead service and schedule requests on member's behalf.
• Inform and equip Care Team with referral information and requirements.
• Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners.
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed.
Qualifications:
• Excellent interpersonal skills to include maintaining courteous, friendly, and effective communications with patients, team members and external parties.
• Current state license to practice as a Registered Nurse.
• Associate's degree in nursing.
• BLS certification.
• Electronic Medical Records experience.
• Customer service orientation and experience.
• Strong communication skills across multiple modalities.
• Highly collaborative.
• Empathy and advocacy.
• Exceptional organizing skills, detail-orientation.
• Must be able to always maintain confidentiality.
• Active AZ fingerprint clearance card.
Regards,
Ishika Sharma
Cell: 973.967.3386
Email: ishika.sharma@artech.com
group id: artech