Field Service Representative

• Candidate will support a variety of hardware/software maintenance and support activities across the U.S. Army's Reconfigurable Virtual Collective Trainer (RVCT) prototype development program.
• Perform critical maintenance and technical support functions across the RVCT program.
• Candidate will shape RVCT Product Support considerations through documentation of maintenance tasks, collection of Reliability, Availability, and Maintainability (RAM) data, and recommendations to New Equipment Training (NET) course development.
• Candidates will also support RVCT Test and Evaluation events through operation and preparation of RVCT hardware.
• Will be responsible for accurately documenting maintenance actions and assisting with the creation of maintenance procedures and instructions.
• Will be responsible for reconfiguration and or assembly/disassembly of RVCT devices, lift heavy objects and work with hand tools.

Basic Requirements:

• 4+ years of experience in operational or simulated military hardware maintenance and sustainment.
• Experience in simulation hardware/software testing.
• Operational understanding of virtual collective simulation exercise control
• Writing or updating maintenance plans and procedure
• Experience in Help Desk management and coordination.
• Expertise in Microsoft Word, PowerPoint, and Excel applications
• Effective Oral and Written communication skills

Clearance

• Active Secret

Preferred Qualifications:

• Experience in AVCATT or CCTT
• Experience with OneSAF
• Program execution tools, such as Jira and Confluence
• BCS
• Red Hat LINUX
• VMWare
• Applied knowledge of DoD Information Assurance patch application and scanning tools

Knight Federal Solutions provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information or any other protected classification.