Code Plug Template Creator

seeks a motivated, career and customer-oriented to join our team in This is a position with 3 days onsite and 2 days remote per week.

In this role, you will play a critical part in supporting vital tactical communications, ensuring our mission-critical systems are perfectly configured, secure, and resilient.

• Collect and Analyze Data: Proactively gather and synthesize complex technical information to lay the groundwork for reliable tactical network operations
• Develop Codeplug Templates: Systematically collect operational information and draft master radio codeplugs and templates for stakeholder review, ensuring equipment operates at peak, unified performance
• Modernization Integration: Align codeplug architecture with the transition from traditional Land Mobile Radio (LMR) frequencies to IP/Cloud-based features inherent to the APX NEXT platform
• Collaborate Across Teams: Partner closely with TACCOM staff and regional TACCOM Program Managers to coordinate, vet requirements, and seamlessly implement changes to codeplugs
• Process Standardization: Proactively draft and refine new standard operating processes and procedures to govern codeplug generation and fleet mapping across the tactical operational enterprise
• Maintain Compliance: Strictly adhere to agency common practices and standard operating procedures to uphold high security and operational benchmarks
• Optimize Operations: Draft comprehensive processes, procedures, and documentation to continually improve workflow efficiency and system reliability

• Bachelor's degree in Information Technology, Computer Science, Network/Telecommunications Engineering or a related field AND 9+ years of experience, OR Doctorate and 5+ years of experience, OR Master's and 7+ years of experience, OR Associate and 11+ years of experience, OR High School diploma/GED and 13+ years of experience
• Demonstrated experience with fleet mapping and frequency provisioning
• Demonstrated experience creating and managing complex subscriber codeplug architectures for enterprise-level public safety communications
• Hands-on proficiency with radio programming software and fleet management systems such as Motorola Radio Management or Customer Programming Software

• Active Motorola certifications (e.g., APX infrastructure or CPS proficiencies) or Certified Telecom Network Specialist (CTNS) designation
• Prior experience supporting federal or highly regulated environments
• Familiarity with RF coverage tools such as ATDI or EDX SignalPro
• Experience implementing federal cybersecurity configurations, encryption key management (OTAR/KVL), and system hardening within tactical device configurations

• Must be a U.S. citizen with the ability to obtain and maintain agency suitability prior to starting this position
• Position may require the ability to obtain and maintain a Secret clearance

• The person in this position must be able to remain in a stationary position 50% of the time
• Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers via email, phone, and/or virtual communication, which may involve delivering presentations