Job Requirements
Remote
Clearance Unspecified Polygraph not specified
Senior Level Career (10+ yrs experience)
Salary not specified
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Job Description
Defense Agencies Initiative (DAI)/Oracle Federal Financials Expert, Virginia Beach, VA
Job Title: DAI Support Subject Matter Expert (SME)
Location: Virginia Beach, VA (fully remote position, on-site travel may be required)
Employment Type: Full-Time
About the Role: Provide Tier 1 end-user helpdesk support and functional expertise for Navy financial systems operating within the Defense Agencies Initiative (DAI)/Oracle Federal Financials environment.
Key Responsibilities:
-Provide Tier 1 helpdesk support
-Develop and maintain training materials based on recurring user issues and support trends
-Contribute to reporting and business intelligence development to address gaps in existing analytics
-Maintain accurate, current records within the ticketing and issue-tracking systems
-Maintain working knowledge of related financial system functions, including procurement, cost accounting, and time and labor processes
Minimum Qualifications:
-Bachelor's degree in a related discipline and 10 years of experience with DAI/Oracle Federal Financials,
-Expertise in Order to Cash (O2C) and Oracle Analytics Server (OAS)/Business Intelligence
-General working knowledge of related DAI functions including User Management (UMX), Budget to Report, Cost Accounting, and Oracle Time and Labor (OTL)
-Customer service and troubleshooting skills; comfortable working Tier 1 helpdesk triage
-Must be eligible to work fully remote with periodic on-site availability in Virginia Beach, VA
-Must be a U.S. citizen, eligible for NIPRNET/CAC access, and able to pass a background check
enGenius Consulting Group is an Equal Opportunity Employer
M/F/D/V
Job Title: DAI Support Subject Matter Expert (SME)
Location: Virginia Beach, VA (fully remote position, on-site travel may be required)
Employment Type: Full-Time
About the Role: Provide Tier 1 end-user helpdesk support and functional expertise for Navy financial systems operating within the Defense Agencies Initiative (DAI)/Oracle Federal Financials environment.
Key Responsibilities:
-Provide Tier 1 helpdesk support
-Develop and maintain training materials based on recurring user issues and support trends
-Contribute to reporting and business intelligence development to address gaps in existing analytics
-Maintain accurate, current records within the ticketing and issue-tracking systems
-Maintain working knowledge of related financial system functions, including procurement, cost accounting, and time and labor processes
Minimum Qualifications:
-Bachelor's degree in a related discipline and 10 years of experience with DAI/Oracle Federal Financials,
-Expertise in Order to Cash (O2C) and Oracle Analytics Server (OAS)/Business Intelligence
-General working knowledge of related DAI functions including User Management (UMX), Budget to Report, Cost Accounting, and Oracle Time and Labor (OTL)
-Customer service and troubleshooting skills; comfortable working Tier 1 helpdesk triage
-Must be eligible to work fully remote with periodic on-site availability in Virginia Beach, VA
-Must be a U.S. citizen, eligible for NIPRNET/CAC access, and able to pass a background check
enGenius Consulting Group is an Equal Opportunity Employer
M/F/D/V
group id: 10115335