Quality Assurance Specialist

Quality Assurance Specialist
Remote
Public Trust Eligible

Blu Omega is seeking a Quality Assurance Specialist to support enterprise ServiceNow operations and enhancements under a long-term federal blanket purchase agreement. This role operates in a fully remote environment, with candidates required to reside in the DMV (DC, Maryland, Virginia) area. The position is responsible for developing and implementing quality control methodologies within a large computer-based organization, ensuring compliance with QA standards, policies, and procedures. The role supports evaluation of hardware, software, and documentation, and conducts formal and informal quality reviews throughout the development lifecycle. The position requires experience supporting quality assurance in IT programs, preferably within ServiceNow support environments.

Mission overview:
Support enterprise ServiceNow operations and improvements

Key Details
Clearance: NIH Public Trust
Work Authorization: Employee must be authorized to work in the United States without sponsorship now or in the future.

Responsibilities

• Develop and implement quality control methodologies to ensure compliance with standards, policies, and procedures.
• Develop quality metrics, scoring parameters, and reporting mechanisms.
• Evaluate hardware, software, and associated documentation.
• Conduct formal and informal quality reviews at various stages of the development lifecycle.
• Establish and maintain processes for evaluating quality aspects across projects.

Required Qualifications

• Bachelor's Degree
• Minimum 5 years of Quality Assurance experience
• Experience supporting quality assurance within large organizations
• Knowledge of quality control methodologies, policies, and procedures
• Experience evaluating hardware, software, and documentation
• Ability to conduct SDLC quality reviews

Preferred Qualifications

• Experience supporting federal IT programs
• ServiceNow support environment experience
• Familiarity with ITIL, CMMI, or similar quality frameworks

Compensation
Salary Range: $85,000-$105,000/year
Final compensation is based on technical skills, experience, education, certifications, and clearance.

Blu Omega Benefits & Perks

• Medical, Dental, and Vision coverage through national providers
• 401(k) with company match (eligible after 6 months; vesting applies)
• Company-paid Life and AD&D insurance with additional voluntary options
• Short-term disability (company-paid) and long-term disability options
• Employee Assistance Program (EAP) with 24/7 confidential support and mental health resources
• Telehealth and virtual care options available through medical plans
• Pet insurance, legal services, and identity theft protection options
• Paid Time Off (PTO) for eligible employees
• Paid federal holidays for salaried employees
• Access to wellness programs, discounts, and lifestyle benefits
• Benefits eligibility and offerings may vary based on role, employment status, and program requirements.

Company Overview
Blu Omega is a Woman-Owned Small Business (WOSB) delivering technology and cybersecurity solutions to federal agencies and enterprise clients nationwide. Headquartered in Ashburn, VA, we support mission-critical programs in health, national security, and regulatory environments. We collaborate with government agencies to provide expertise in cybersecurity operations, cloud and infrastructure modernization, data and analytics, and enterprise IT support. Our teams operate within federal contracting environments, supporting task orders, recompetes, and programs requiring cleared personnel and compliant delivery.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

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