4436 Senior AI Engineer

OVERVIEW:

We are seeking a Senior AI Engineer I (Salesforce) to support a Salesforce-centered modernization and digital transformation program. This role will design, develop, and deploy AI-driven Salesforce applications, autonomous agents, intelligent workflows, and decision-support capabilities that accelerate mission outcomes through automation, predictive insights, and human-AI collaboration.

The ideal candidate will combine deep Salesforce development expertise with hands-on experience implementing Agentforce, Einstein AI, Prompt Builder, Data Cloud, and generative AI capabilities. This individual will be a key contributor within an AI-enabled development team responsible for rapidly delivering mission-critical solutions through intelligent automation, agentic AI, modern software engineering practices, and continuous innovation.

GENERAL DUTIES:

AI-Powered Salesforce Development

• Design, develop, and deploy AI-driven Salesforce applications that improve mission effectiveness, operational efficiency, and user productivity.
• Build and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, APIs, and declarative platform capabilities.
• Design, configure, and deploy Salesforce Agentforce agents that automate business processes, support decision-making, and enhance user experiences.
• Develop autonomous and semi-autonomous agents capable of performing business functions, orchestrating workflows, retrieving knowledge, generating recommendations, and supporting mission execution.
• Build AI-native user experiences that integrate conversational interfaces, intelligent recommendations, workflow automation, and decision-support capabilities directly into Salesforce applications.

AI Engineering & Automation

• Implement AI-driven workflow automation leveraging Agentforce, Prompt Builder, Einstein AI, Data Cloud, and emerging Salesforce AI capabilities.
• Configure prompts, agent actions, grounding strategies, knowledge integrations, retrieval mechanisms, and orchestration workflows to deliver secure and effective AI solutions.
• Design and implement human-in-the-loop AI experiences that balance automation with governance, transparency, accountability, and mission oversight.
• Design scalable architectures that combine structured data, unstructured content, enterprise knowledge sources, and AI reasoning capabilities.
• Develop reports, dashboards, analytics, and AI-driven insights leveraging CRM Analytics, Data Cloud, and enterprise data sources.

Integrations & Platform Engineering

• Develop integrations between Salesforce, Agentforce agents, enterprise systems, data platforms, and external AI services to support intelligent workflow orchestration.
• Troubleshoot, optimize, and continuously improve Salesforce applications, AI agents, automations, integrations, and intelligent workflows.

Collaboration & Agile Delivery

• Collaborate closely with Product Managers, Architects, UX Designers, Scrum Masters, and DevSecOps Engineers to deliver AI-enabled solutions aligned to business objectives.
• Leverage AI-assisted development tools and emerging technologies to accelerate software delivery, improve code quality, automate testing, and increase developer productivity.
• Support Agile development activities including sprint planning, backlog refinement, code reviews, testing, demonstrations, and continuous delivery.

Security & Governance

• Ensure solutions align with security, governance, responsible AI principles, compliance requirements, and federal standards.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Artificial Intelligence, Data Science, or a related technical discipline.
• Must be local to the DMV area with the ability to support onsite requirements in Washington, DC.
• Salesforce Platform Developer I Certification.
• Salesforce AI Associate Certification.
• 5+ years of experience developing Salesforce applications in enterprise environments, with strong hands-on expertise in Apex, Lightning Web Components (LWC), Salesforce Flows, Platform Events, APIs, and platform customization.
• Demonstrated hands-on experience implementing Salesforce Agentforce solutions, including Einstein AI, Prompt Builder, and Data Cloud in enterprise environments.
• Experience developing AI-powered solutions such as agentic workflows, intelligent automation, autonomous agents, and business process optimization using generative AI, LLMs, RAG, and enterprise knowledge integration.
• Experience integrating Salesforce with external systems using APIs, middleware, event-driven architectures, and cloud-native patterns, supporting enterprise modernization and cloud-based delivery initiatives.
• Strong understanding of Salesforce security, governance, and compliance, along with responsible AI principles.
• Experience working in Agile development and continuous delivery environments.

CLEARANCE:

• Active Secret minimum clearance