Job Requirements
Charlotte, NC Atlanta, GA
Secret Polygraph not specified
Early Career (2+ yrs experience)
$100,000 - $115,000
Job Description
JOB SUMMARY
The Security Systems Specialist (SSP) plays a critical role in supporting the implementation and migration of Client Enterprise Security Applications, working closely with Client Security partners and field installation teams to ensure seamless deployment and provide site-level support throughout the migration process.
This position requires close coordination with IT personnel to ensure compliance with relevant security regulations and standards. The ideal candidate brings hands-on experience in electronic security systems, incident response, vendor and contractor relationship management, and cross-functional collaboration with technical teams.
Core Duties Include:
Lead the implementation, site coordination, and commissioning of ProWatch access control systems.
Oversee the operational use of physical security systems — including ProWatch, Maxpro, and Lenel: encompassing access control, surveillance, and ancillary systems.
Serve as the primary liaison between field installation teams and the customer's IT department, ensuring devices are properly networked, configured, and communicating within the applicable security platform.
Configure and program IP cameras, access control panels, card readers, and electronic locking hardware; troubleshoot connectivity, device import errors, and software integration issues as they arise.
Review and interpret network diagrams, system schematics, and installation drawings to support accurate device configuration and deployment.
Manage incident response efforts to minimize downtime and mitigate security threats, escalating unresolved technical issues to appropriate vendors, integrators, or IT stakeholders and tracking resolution.
Ensure compliance with all relevant security regulations, standards, and IT policies; support the Program Manager with implementation standards and system controls in alignment with Unified Access strategies.
Manage relationships with security vendors, contractors, and IT partners to ensure solutions meet organizational requirements.
Support GSOC operations and the integration of Physical Security Information Management (PSIM) systems.
Provide user support, application onboarding, and staff training on system operations.
Perform tasks and duties of a similar nature and scope as required for assigned account(s)
The Security Systems Specialist (SSP) plays a critical role in supporting the implementation and migration of Client Enterprise Security Applications, working closely with Client Security partners and field installation teams to ensure seamless deployment and provide site-level support throughout the migration process.
This position requires close coordination with IT personnel to ensure compliance with relevant security regulations and standards. The ideal candidate brings hands-on experience in electronic security systems, incident response, vendor and contractor relationship management, and cross-functional collaboration with technical teams.
Core Duties Include:
Lead the implementation, site coordination, and commissioning of ProWatch access control systems.
Oversee the operational use of physical security systems — including ProWatch, Maxpro, and Lenel: encompassing access control, surveillance, and ancillary systems.
Serve as the primary liaison between field installation teams and the customer's IT department, ensuring devices are properly networked, configured, and communicating within the applicable security platform.
Configure and program IP cameras, access control panels, card readers, and electronic locking hardware; troubleshoot connectivity, device import errors, and software integration issues as they arise.
Review and interpret network diagrams, system schematics, and installation drawings to support accurate device configuration and deployment.
Manage incident response efforts to minimize downtime and mitigate security threats, escalating unresolved technical issues to appropriate vendors, integrators, or IT stakeholders and tracking resolution.
Ensure compliance with all relevant security regulations, standards, and IT policies; support the Program Manager with implementation standards and system controls in alignment with Unified Access strategies.
Manage relationships with security vendors, contractors, and IT partners to ensure solutions meet organizational requirements.
Support GSOC operations and the integration of Physical Security Information Management (PSIM) systems.
Provide user support, application onboarding, and staff training on system operations.
Perform tasks and duties of a similar nature and scope as required for assigned account(s)
group id: 10352622
