C-UAS Support Technician (CST)

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Job Description:

The Counter Unmanned Aircraft Systems (C-UAS) Support Technician (CST) performs advanced configuration, installation, troubleshooting, and field support of networked C-UAS systems in production and operational environments, including disparate command and control (C2) platforms, C-UAS radars, electro-optical/infrared (EO/IR) sensors, passive detection systems, effectors, environmental/power monitoring systems, and Layer 2/3 network appliances. The CST integrates all systems to deliver situational awareness to end users via a common C2 human-machine interface. The position requires demonstrated ability to operate independently in austere and remote international environments, with up to 75% TDY travel to domestic and overseas diplomatic facilities.

Site Survey & Deployment

• Conduct site surveys including electrical/network infrastructure assessments, line-of-sight (LOS) evaluations, and workstation integration planning for new C-UAS deployments.
• Perform system installations at operational sites-both supervised with reach-back support and unsupervised at established facilities-including replacement of field nodes.
• Fabricate, terminate, and repair network cables (Cat5e/Cat6), LMR cables, and fiber optic cables as required for installations and equipment repair.
• Adhere to commissioning standards and procedures; interpret and execute project designs and schematics.

System Configuration & Integration

• Configure system networking including IP addressing, managed switch integration, and NetPlan changes; add and calibrate sensors within the C2 platform.
• Perform UI masking, calibration, and profile configuration for C-UAS radar and sensor families (e.g., CACI, BlueHalo, and similar systems).
• White-list selected signals on deployed systems and manage system configuration profiles.
• Set up and operate RF spectrum analysis tools to observe spectrum, identify known signals, classify signals of interest, and conduct direction-finding and RF surveys at new locations.

Troubleshooting & System Administration

• Perform advanced troubleshooting of C-UAS systems independently, utilizing CLI tools, network analyzers, and remote diagnostic techniques.
• Execute network and system administration tasks via command-line interfaces including secure file transfer, remote terminal access, and network discovery tools.
• Conduct cyclic and preventive maintenance on all deployed C-UAS systems; respond to emergency maintenance requests within 30 minutes, report findings to the Country Manager and C-UAS Program office, and open corresponding work orders in the CMMS.
• Perform fault isolation to the Least Replaceable Unit (LRU) level; replace and restore failed components to return systems to full operational status.

Site Leadership & Documentation

• Serve as Site Lead during operational periods, including schedule creation, personnel contingency planning, and delivery of Site Capabilities briefings.
• Serve as acting Country Manager in the absence of the primary Country Manager, assuming full responsibility for site operations, personnel accountability, and all required reporting.
• Prepare and submit Weekly Activity Reports (WAR); maintain all project documentation, as-builts, and configuration records.
• Create and manage work orders for scheduled and unscheduled maintenance activities within the program's Computerized Maintenance Management System (CMMS).
• Conduct monthly inventory of all C-UAS materials and spare parts at assigned sites; track Purchase Requisitions and Purchase Orders for spare materials and equipment.
• Provide onsite training to end users on all integrated systems and deliver remote troubleshooting assistance.
• Maintain clear written and verbal communication with program management, end users, and stakeholders.

Education and Typical Experience

• Bachelor's Degree in Information Technology, Computer Science, Electrical Engineering, or related field; may be substituted with 7+ years of relevant integration experience and 2 or more applicable certifications.
• 5+ years of experience with integration, configuration, and field support of C-UAS or Technical Security Systems.
• Technical experience installing, configuring, maintaining, and repairing system-of-systems solutions including C-UAS radars, EO/IR cameras, C2 platforms, and effector systems.
• Experience with C-UAS C2 software platforms including sensor configuration, calibration, and full-site management.
• Familiarity with C-UAS radar and sensor families such as CACI family of systems, BlueHalo systems, or equivalent platforms.
• Demonstrated experience with RF transmission, detection, and deterrence equipment, and RF spectrum analysis tools.
• Demonstrated proficiency with CLI tools, secure file transfer utilities, and network diagnostic/analysis software.
• Experience with UAS operations and capabilities; command, control, and guidance systems desired.
• Experience with ground-based Electronic Countermeasures (ECM) / CREW systems desired.

Specialized Knowledge/Skills Requirements

• Solid understanding of RF theory, network fundamentals (TCP/IP, subnetting, managed switch configuration), and C-UAS system architectures.
• Ability to work independently or within a team in austere or remote environments; strong mechanical aptitude with hand tools and cable fabrication equipment.
• Strong written and verbal communication skills; ability to deliver site briefings and interact with government end users and program management.

Licenses and Certifications

• Active FAA 14 CFR Part 107 Remote Pilot Certificate (required)
• CompTIA Security+ (preferred)
• CompTIA Network+ (preferred)
• Active U.S. Passport or ability to obtain one (required)
• Class 1 DOS Medical Clearance (required)
• Additional vendor certifications in radar systems, RF analysis, or network engineering (preferred)

Physical Requirements / Working Conditions

• Full-time, 40-hour workweek with flexibility for mission requirements.
• Travel: Candidates should be willing to travel/TDY away from their home location for up to 75% of a typical work year, to both domestic and international diplomatic facilities and high-threat environments.
• Must be able to lift objects 50-80 pounds; perform work on ladders, scaffolding, and high-lift equipment up to 40 feet; navigate crawl spaces and above-ceiling areas.
• Manual dexterity required for frequent reaching, climbing, lifting, and operation of power/manual tools and office equipment.
• Must meet most stringent country medical clearance requirements; adherence to approved vaccination protocols as determined by location.
• Typical assignments performed in both climate-controlled and external environments with variable weather conditions.

Security Clearance Requirement:
An active Secret security clearance is required for this position.

This position is part of our Federal Solutions team.

The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.

Salary Range: $74,800.00 - $130,900.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

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