HR Specialist

(Fully Remote Position)

Position summary: At the direction of or with the assistance of the Human Resources Director, the Human Resources Specialist will be responsible for HR related administration and coordination, particularly related to benefits administration, 401(k) administration, wellness initiatives, onboarding and offboarding administration, and organization and upkeep of HRIS systems and records. Additionally, the Human Resources Specialist will assist with other human resources programs and policies including training and development, communication and rapid response to HR related questions.

Tasks: Fully Remote Position

• First response to HR-related questions and helps to resolve work-related problems.
• Assist with coordination and implementation of wellness initiatives and communication.
• Maintain and update human resource records, including but not limited to personnel files of current and past CTI employees, benefits information, and payroll information, employee relations related situations, and compile statistical reports.
• Assist with the administration of the 401(k) Plan which includes (not all inclusive): enrollments or terminations from plan. Ensure education programs are offered to employees quarterly working with the 401(k) Financial Advisor.
• Serve as coordinator and administrator for company benefits programs to include the day-day-to-day enrollment to termination of benefits through various insurance portals, open enrollment (includes research of creative plans/options/rates, contract renewals, programming Deltek, employee information sessions, submission of all elections to carriers), and work in partnership with the third-party benefits agents.
• Assist with coordination of schedules and communication for CTI University. Track completion through Learning Management System (LMS) or other tracking mechanisms.
• Partner with Director of HR in monitoring and submitting applications for the annual and local award opportunities (i.e. Hire Vets, Top Workplaces in Jacksonville, Florida Trend Best Places to Work in Florida, Companies with Heart, and various wellness awards).
• Serve on engagement teams such as Legacy, Creative Crew, etc) in planning and organizing employee events.
• Attendance and Punctuality are critical to this position.
• Other duties as assigned.

Skills:

• Patience - ability to have self-control in difficult situations
• Kind - Show encouragement and enthusiasm.
• Trusting - Place confidence in those around you.
• Unselfish - Think of yourself less.
• Truthful - Define reality corporately and individually.
• Forgiving - Release the grip of the grudge.
• Dedicated - Stick to your values in all circumstances.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Speaking - Talking to others to convey information effectively.
• Negotiation - Bringing others together and trying to reconcile differences.
• Business Acuity - Understanding of basic business principals and how those apply to the specific industry in which the company is engaged.
• Flexibility/Adaptability - Ability to respond to and reconcile potentially conflicting goals and objectives and to identify creative solutions to business challenges and problems.
• Customer Service - Ability to provide pleasant, complete support to both the management team and the employees.
• Relationship Building - Able through personal style and demonstrated competence to build strong relationships with management, peers and subordinates along with customers.
• Initiative - Taking independent actions to define and resolve issues, not waiting to react to external direction.
• Judgment - Demonstrating "common sense" and good problem solving skills in all business decisions.

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Excellent public speaking skills are required.
• Written Comprehension - The ability to read and understand information and ideas presented

in writing.

# of Hires Needed

1

Exemption Type

Non-Exempt

Hiring Manager

SUMMERS, PAM (Assistant Director of HR - Support - Human Resources (01.00.31))

Job Requirements

Travel: No anticipated travel.

Security Clearance: Employee must undergo a favorable background check through local and national criminal databases and credit check.

Education and Experience: High School Diploma, with Bachelor's degree preferred. 3 years' administrative experience, with preference of working in an HR or Security role where confidentiality and attention to detail are critical.