Operations Analyst

Operations Analyst

Mid-Level | $55,000-$83,000 | Colorado Springs, CO (Schriever AFB) | Active TS/SCI Clearance

Support real-time missile defense operations by providing 24/7 operational monitoring, system administration, troubleshooting, and sustainment support for mission-critical BMDS OPIR systems. Join a team directly supporting national security missions where system availability, operational readiness, and rapid issue resolution impact decision makers across the Missile Defense System.
A Day in the Life - What you'll do

• Monitor mission-critical software applications, infrastructure components, and operational systems supporting the BMDS OPIR Architecture in a 24/7/365 operational environment.
• Perform continuous system health monitoring and proactively identify performance anomalies, degradation trends, and operational risks before they impact mission execution.
• Administer Linux-based operational environments through command-line interfaces, ensuring systems remain secure, stable, and compliant with operational requirements.
• Apply approved operating system, server, and vendor software patches while maintaining system availability and mission readiness.
• Analyze software logs, system logs, audit records, and performance data to identify root causes of operational issues and recommend corrective actions.
• Conduct system-level troubleshooting across software, operating systems, applications, and infrastructure components to restore operational capabilities.
• Manage user accounts, permissions, auditing activities, and security-related administrative functions in accordance with established operational procedures.
• Configure software applications, system components, and infrastructure resources based on approved operational instructions and mission requirements.
• Perform initial analysis of software events, alarms, and system incidents, escalating issues to engineering teams when necessary.
• Collect operational data, system artifacts, logs, and diagnostic information to create technical data packages supporting deeper engineering analysis.
• Collaborate with software engineers, system administrators, cybersecurity personnel, and mission operators to resolve technical issues and improve operational effectiveness.
• Support operational shift turnover activities, documenting system status, ongoing issues, and mission impacts to ensure continuity across shifts.
• Participate in technical investigations, operational readiness activities, and continuous improvement initiatives that enhance system performance and mission support.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Physics, or a related STEM discipline from an accredited institution and 2 years of relevant experience; OR a Master's degree in a related field and 0 years of experience; OR 6 years of relevant experience in lieu of a degree.
• Current DoD 8140 certification meeting IAT Level II requirements or higher (Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA, or equivalent).
• Experience administering Linux-based systems through command-line interfaces.
• Knowledge of system administration principles, operating system maintenance, and enterprise computing environments.
• Familiarity with software and system troubleshooting methodologies.
• Experience analyzing logs, system events, and operational data to identify and resolve technical issues.
• Ability to work effectively within highly collaborative technical teams supporting mission-critical operations.
• Familiarity with customer-facing operational support environments.
• Basic proficiency with Microsoft Office applications.
• Ability and willingness to travel up to 10% in support of operational and business requirements.
• Active, in-scope DoD Top Secret security clearance with SCI eligibility required at time of application.
• Possess a Counterintelligence (CI) Polygraph or willingness to successfully complete a CI Polygraph examination.
• Ability to support rotating 24/7 operational shift schedules in a mission-critical environment.

Preferred Qualifications

• Expertise administering Red Hat Enterprise Linux (RHEL) 9 environments.
• Experience with automation and configuration management tools such as Ansible and Chef.
• Proficiency with scripting languages including Python and Bash.
• Linux certifications such as RHCSA, Linux+, RHCE, or equivalent.
• Experience supporting 24/7 operations centers, command centers, network operations centers, or mission operations environments.
• Familiarity with RSA, NetApp, HPE, and related enterprise infrastructure platforms.
• Experience supporting customer-facing operational missions or government stakeholders.
• Knowledge of cybersecurity best practices, auditing procedures, and system hardening methodologies.
• Experience performing operational data analysis and developing technical reports from collected system data.
• Advanced proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Visio.
• Experience supporting Missile Defense Agency (MDA), Space Force, Air Force, or other Department of Defense operational environments.

Who is Caribou Thunder?

Caribou Thunder is a HUBZone-certified small business providing advanced technical and engineering services to the U.S. Department of War and its mission partners.

35+ states and 20+ countries. We've delivered trusted solutions for over two decades - strengthening national readiness across missions on land, undersea, in the air, and throughout LEO, MEO, GEO, and deep space.
Why Caribou Thunder? TEAM THUNDER - Mission Focused. Delivery Proven. Ready to Serve.

Employee Advocacy
Mission Proven
Global Reach
Skilled Teams
Modern Tools
Empowering Culture

Our engineers and innovators ensure capability from sea floor to space frontier - delivering on time, maintaining compliance, and performing with precision in high-consequence environments.

We specialize in Engineering Services, Cybersecurity, Software Development, Modeling & Simulation, Digital Engineering, and Artificial Intelligence - disciplines powering the nation's most complex technical missions.
Employee Advocacy + Benefits

Our people are the heart of Caribou Thunder. We invest in their growth, flexibility, and well-being - knowing their success drives ours.

Benefits include:

• Premium Health, Dental & Vision Insurance
• 401(k) with 6% Company Match
• Flexible PTO & Work Schedule
• Education & Certification Reimbursement
• Support for Military Leave
• Work-Life Balance & Traditional Family Values

Your future, your flexibility, your well-being - we invest in you. Apply and let's connect.