4429 Knowledge Manager

OVERVIEW:

We are seeking a Knowledge Manager to join our team and support our mission critical customer. As our Knowledge Manager you will provide access and knowledge management for a variety of managed processes, to include Privileged User Access, Data Transfer Access, etc.

This role requires use of multiple word processing and tracking tools such as MS Word, PowerPoint, and Excel. The Knowledge Manager will serve as an organizational strategist who ensures the right information reaches the right people at the right time. They capture, organize, and distribute corporate knowledge by designing systems, managing internal databases, and fostering a collaborative, continuous-learning culture to boost productivity and prevent critical information loss.

REQUIRED QUALIFICATIONS:

• Active certification for IAT Level II (e.g. CompTIA Security+) by program onboarding date.
• High School with 0-4 years of experience
• Experience supporting and managing Privileged User Access (PUA), Data Transfer Access (DTA), and Removable Media Custodian (RMC) privileges, to include managing and monitoring DoD 8570 Security Compliance training for program Privileged Users.
• Experience supporting and maintaining an IT hardware and software inventory, recording all resources that fall within the program infrastructure, which also include SharePoint, process improvement, SOP development.
• Experience cataloging documents, to include maintaining records, files, electronic media, and information archives.

DESIRED QUALIFICATIONS:

• Bachelor's degree and 2-4 years of related experience
• Strong technical writing skills (content generation, drafts, and formal document reviews).
• Experience organizing complex integrated document delivery with formal contract deliverables delivered on schedule.
• Experience building rapport with customers; both senior leaders and 100+ members of a team.

CLEARANCE:

• Active TS/SCI with CI Polygraph required