Job Requirements
Job Description
Quality Assurance/Test Analyst – CMDB
Location: Remote
Required Clearance: Public Trust
Since 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay.
Job Description:
The Quality Assurance (QA)/Test analyst will support the QA/Test Lead with planning the project test strategy (functional, UAT, performance, and security), constructing and executing tests and documenting test cases and results for ServiceNow CMDB workflows and integrations. This individual will support the review of legacy data sources, populating Configuration Items (CIs) and validating data quality.
- The ideal candidate brings hands on familiarity with the ServiceNow platform, including navigating tables, records, and CI structures to translate workflow requirements into effective test scenarios.
- Demonstrate strong analytical and QA leadership capabilities, with the ability to support the design, execute, and documentation of comprehensive functional, integration, and data quality tests.
- Experience working in fast paced, ambiguous environments, and the initiative to quickly ramp up on platform specifics, is essential to ensure timely, high quality CMDB delivery.
Required Skills:
- U.S. Citizenship required
- Test Management – Advanced
- Quality Assurance – Advanced
- UAT – Intermediate
- ServiceNow – Intermediate
Preferred Skills:
- ServiceNow CMDB
- Agile Methodologies
Education Level:
Bachelor’s degree
