Job Requirements
Washington, DC
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Service Desk Technicians (Tier I)
This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
- 2+ years IT help desk/service desk experience
- Proficiency with ticketing systems (ServiceNow preferred)
- Strong customer service and communication skills
- Experience with incident triage and escalation procedures
- Secret clearance
This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
group id: 91103216