Job Requirements
New Orleans, LA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Description
SAIC has an immediate need for a System Administrator that can troubleshoot and resolve Tier 1-2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA.
This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location.
NOTE: this is a 3rd shift position (12:00a-8:00aEST) Tuesday-Saturday (subject to adjust for peer/customer support)
Typical Duties Include:
Qualifications
Required Education:
Required Skills:
Required Clearance:
Required Certification:
Desired Certifications:
SAIC has an immediate need for a System Administrator that can troubleshoot and resolve Tier 1-2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA.
This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location.
NOTE: this is a 3rd shift position (12:00a-8:00aEST) Tuesday-Saturday (subject to adjust for peer/customer support)
Typical Duties Include:
- Acknowledge or receive Priority 1 system outages then troubleshoot
- Troubleshooting system admin related hosting outages and operational tickets
- Work with application team and other team members to resolve outages
- Report outages and issues to data center team members, leadership and program teams
- Perform software updates and patches, as necessary
- Use of monitoring systems such as SolarWinds and SPLUNK
- Manage Active Directory, group policy and Account issues
- Interpret technical information to create and send written notifications and SITREPs on behalf of the Division
- Review and edit written notifications and SITREPs, before they are sent on behalf of the Division
- Apply system related cyber updates and STIGs to address vulnerabilities
Qualifications
Required Education:
- BS degree and two (2) years of related experience; four (4) years of experience accepted in lieu of degree
Required Skills:
- Working knowledge of AWS Console & AWS Hosting environment
- Experience with CITRIX Director
- Working knowledge of Active Directory and group policy
- Working knowledge of ports and their function
- Working knowledge of monitoring systems such as SolarWinds and SPLUNK
- Working knowledge in troubleshooting windows server OS and supporting functions across a domain
- Self-starter with ability to self-direct training
- Proven ability to grasp and apply new information quickly
- Strong desire to grow in a face paced environment
- Shows initiative on assignments, and professionally executes projects with little direction
- Ability to be creative, innovative, and responsible, and able to master good decision-making skills
- Work as an integral part of a team and thrive in collaborative environments
- Excellent written and oral communication
- Professional sense of customer service working through issues and communicating with higher level mission owners
Required Clearance:
- Active DoD Secret Security Clearance
Required Certification:
- DoD 8140 IAT Level II (Security+ CE, CCNA, or GSEC)
Desired Certifications:
- Windows Server OS 2022
- AWS Practitioner
group id: 10111346
