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Field Support Engineer

SAIC

Posted today

Job Requirements

Huntsville, AL
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Description

SAIC is seeking a Field Support Engineer with ourIndicium Product Office to represent and operate Network, System Integration and Test Environment (NSITE) software in Huntsville, AL. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision.

Duties and Responsibilities:
  • Operate NSITE software based on event support requirements
  • Support NSITE software field testing and reporting
  • Coordinate and interact with site personnel to perform hardware integration
  • Maintain configuration management documentation (Microsoft Visio) and verify system configurations
  • Identify system engineering requirements from customers for event specific NSITE recording or mission viewing


Qualifications

Education Requirements:
  • Bachelor's degree in information technology (or related degree) and two (2) or more years of experience; Additional six (6) years' experience can be considered in lieu of degree (per contract vehicle).

Clearance Requirements:
  • Must possess an active Secret security clearance; US Citizenship required.

Required Skills:
  • Security+ or CISSP Certification
  • Available to travel CONUS or OCONUS for Event support (25% per year)
  • Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and reporting practices
  • Basic Information Technology (IT) principles and troubleshooting experience
  • Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
  • Strong Windows 10/11 OS configuration experience
  • Strong Microsoft Office and Visio skills

Preferred (not required) Skills:
  • Current Network+ or similar Network Certifications
  • Understanding of Network, System Integration and Test Environment (NSITE) software
  • UHF Tactical Radio operation experience
  • Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
group id: 10111346
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About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
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Clearance Level
Secret
Employer
SAIC