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ServiceNow Engineer

Apex Systems

Posted today

Job Requirements

Tampa, FL
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$200,000 - $260,000

Job Description

Job #: 3032351

Apex Systems is currently hiring a ServiceNow Engineer with one of our DoD/ Government clients. This will be a “6 months contract to hire” opportunity. You’ll work 2-3 days onsite each week in Tampa, FL providing mission critical services.

Location: Tampa, FL
Onsite expectation: 2-3 days on site per week at MacDill AFB
Clearance Level: Secret with Top Secret Eligibility
Contract Rate: $100 - $120 per hour
Conversion Rate: $200,000 - $260,000

Qualified candidates will have the following experience and skills:
• Platform Architecture and Design: Develop and maintain the overall architecture of the ServiceNow platform, ensuring alignment with business needs and industry best practices.
• System Maintenance and Upgrades: Oversee system maintenance, upgrades, and enhancements, ensuring minimal disruption and optimal performance.
• Workflow Development: Design and implement workflows, business rules, client scripts, and UI policies to automate processes and improve efficiency.
• Integrations: Lead the design and implementation of integrations with external systems using REST, SOAP, LDAP, SSO, and other protocols.
• ITOM and ITAM Implementation: Configure and support ITOM and ITAM modules, including discovery, service mapping, asset management, and event management.
• SPM/PPM Expertise: Configure and maintain Strategic Portfolio Management (SPM) modules, including Demand, Project, Portfolio, and Resource Management, with a focus on Agile methodologies.
• Database Management: Manage MariaDB installation, optimization, indexing, and coding to support platform performance.
• Security and Compliance: Configure and maintain system ACLs, certificates, and security protocols, ensuring compliance with organizational policies.
• Monitoring and Risk Management: Monitor system stability, conduct risk assessments, and implement measures to prevent service degradation or interruptions.
• Reporting and Analytics: Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.
• Documentation and Governance: Create and maintain technical documentation, architecture diagrams, and governance standards for the platform.

The Software Engineer Sr Principal/Systems Architect must have:
• Education: Bachelor’s degree with focus in Computer Science, Information Technology, or a related field.
• Certifications: Applicable DoD 8140 or DoD 8570 Certification (i.e., CompTIA Security + CE certification)
• Experience: 5+ years of related experience in ServiceNow software development and system architecture.
• Technical skills:
◦ Proven work experience with the ServiceNow platform in a software development and systems architecture environment.
◦ Proficiency in JavaScript, Glide API, and ServiceNow software development tools.
◦ Familiarity with CI/CD pipelines, Git, and automated testing frameworks.
◦ Strong understanding of system security, ACLs, and certificate management.
◦ Proven experience with on-premises ServiceNow deployments and server administration (Windows/Linux).
◦ Expertise in ITOM, ITAM, and SPM modules.
◦ Strong knowledge of integration protocols (REST, SOAP, LDAP, SSO).
◦ Experience with database management (MariaDB preferred).
• Required security clearance level: Must have a current/active Secret clearance and Top Secret eligibility is preferred.
• US citizenship required due to the Secret clearance requirement

PLEASE NOTE: Candidates must be able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment*

If you are interested, please apply here or email an updated copy of your resume to Trevor Jones at Tbjones@apexsystems.com

Apex Systems Military & Veteran Programs
At Apex Systems, we are proud to support those who serve. Our commitment to the military community is reflected in our robust veteran hiring initiatives, military-friendly workplace policies, and nationally recognized programs. We value the leadership, discipline, and mission-first mindset that military professionals bring to our team. Join us in continuing your mission.

Why Apex is a Top Choice for Veterans and Military Talent:
• Military-Friendly Employer: Recognized as a Military Friendly® Employer for multiple consecutive years.
• Transition Programs: DoD Skill Bridge program with multiple pathway options.
• Veteran Hiring Commitment: We actively partner with multiple veteran and military organizations that specialize in IT upskilling and certification training, helping service members and veterans transition into high-demand tech careers
• Apex Military Network: Internal employee resource group supporting veterans, Guard/Reserve members, and their families.

Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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About Us
Everforth Apex Systems, part of the Everforth ™ Network, is a leading global technology services company specializing in customizable industry-specific solutions that turns digital vision into real-world results. We provide end-to-end services across strategy, transformation, and managed services, with expertise in application development, data, enterprise platforms, cloud and infrastructure, and cybersecurity. Our alliances with leading technology providers enable us to bring cutting-edge capabilities to clients across more than 70 markets in North America, Europe, and India. Everforth Apex is a part of the commercial segment of Everforth™ (NYSE: EFOR)

Apex Systems Jobs


Job Category
IT - Software
Clearance Level
Secret
Employer
Apex Systems