Job Requirements
washington dc, DC
Public Trust Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Deskside Support Technician needed for an opportunity with SOC's client to work in Washington DC.
The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and d rug urinalysis.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer,EOE AA M/F/Vet/Disability.
#INDSOC
Estimated Min Rate: $28.00
Estimated Max Rate: $40.00
- Active Public Trustrequired!
- Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
- Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail
- Installation of specialty software which is not already packaged in SCCM
- Removal of devices from the network as directed by Security
- Assess issues and diagnose problems with printers
- Install printer toner
- High School diploma with 5+ years of prior relevant experience
- Customer service-focused attitude
- Current Public Trust clearance
- Ability to maintain a Public Trust clearance
- Past experience providing IT (Tier II) support in a Windows office environment
- Excellent written and verbal communication skills
- Use of an ITSM ticketing system
- Past experience with Department of Justice components
The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and d rug urinalysis.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer,EOE AA M/F/Vet/Disability.
#INDSOC
Estimated Min Rate: $28.00
Estimated Max Rate: $40.00
group id: cxhlpand
Diversity is one of our core values as a Company, and it’s also something very personal and unique to each employee. Who better to tell our story of diversity than the people who are part of that story. “The Many Diverse Voices of Betterment” shares how our unique backgrounds and perspectives make us stronger, together, as a Company as a whole, and as individuals. Our diverse and inclusive culture and what diversity means at SOC and Day & Zimmermann is told through personal, unscripted first-person narratives.
