Job Requirements
Remote
Top Secret/SCI Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Position Responsibilities
Required Qualifications
Preferred Qualifications
PREFERRED CERTIFICATIONS, LICENSES, OR PROFESSIONAL CREDENTIALS
- Administer, maintain, and support operational software platforms, mission systems, data services, and analytical environments.
- Monitor system performance, availability, operational health, and mission readiness.
- Manage, monitor, and troubleshoot data pipelines, system integrations, APIs, and backend services.
- Support API management and connectivity with internal and external data sources.
- Investigate and resolve technical issues escalated from support personnel, users, development teams, and client stakeholders.
- Analyze logs, system metrics, operational alerts, data flows, and system events to identify root causes and corrective actions.
- Support data governance processes by helping ensure data quality, integrity, accessibility, security, and compliance across operational environments.
- Monitor and validate data lineage and data provenance throughout mission workflows, integrations, analytical processes, and AI-enabled system outputs.
- Support traceability of data sources, transformations, calculations, models, outputs, and decision-support products.
- Assist with metadata management, data cataloging, data stewardship, and documentation practices that support auditability and client trust.
- Coordinate with software developers, platform engineers, and the Alpha Development Team to implement fixes, updates, enhancements, and new operational capabilities.
- Support software releases, testing activities, deployment validation, and operational acceptance of new capabilities.
- Support the transition of capabilities from development environments into production, operational, or classified environments.
- Develop and maintain operational documentation, standard operating procedures, troubleshooting guides, system configuration records, and technical knowledge bases.
- Participate in continuity, recovery, resilience, incident response, and operational readiness planning activities.
- Support cybersecurity, accreditation, compliance, and Risk Management Framework activities as required.
- Communicate technical issues, risks, dependencies, and recommendations clearly to technical and non-technical stakeholders.
Required Qualifications
- U.S. Citizen.
- Active Secret security clearance with Top Secret eligibility.
- Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, Cybersecurity, Information Technology, or a related technical field; equivalent professional experience may be considered.
- Experience supporting enterprise software platforms, mission systems, operational environments, data services, or analytical applications.
- Experience with APIs, system integrations, data pipelines, backend services, and distributed systems.
- Understanding of data governance, data lineage, data provenance, metadata management, data quality, and information lifecycle management principles.
- Strong troubleshooting, diagnostic, analytical, and problem-solving skills.
- Ability to analyze logs, system events, performance metrics, operational alerts, and data flows.
- Familiarity with cloud, hybrid, or on-premise computing environments.
- Ability to work effectively with software developers, platform engineers, cybersecurity personnel, support teams, and client stakeholders.
- Strong written and verbal communication skills.
- Ability to operate effectively in secure, sensitive, or classified environments.
Preferred Qualifications
- Master's degree in Computer Science, Systems Engineering, Data Science, Artificial Intelligence, Cybersecurity, Information Systems, or a related discipline.
- Experience supporting Department of Defense, Intelligence Community, federal government, or mission-focused programs.
- Experience supporting AWS, Azure, or other cloud technologies.
- Familiarity with containerized applications and orchestration technologies.
- Experience supporting classified operational environments.
- Knowledge of AI-enabled, analytics, decision-support, or mission intelligence platforms.
- Experience supporting data governance frameworks, data stewardship practices, metadata repositories, data catalogs, or data management programs.
- Familiarity with AI governance, model transparency, explainability, auditability, trusted data practices, or responsible AI principles.
- Familiarity with Risk Management Framework, cybersecurity compliance, accreditation, and operational security requirements.
- Experience supporting agile software development, DevSecOps, or product transition from development to operations.
PREFERRED CERTIFICATIONS, LICENSES, OR PROFESSIONAL CREDENTIALS
- CompTIA Security+
- Certified Data Management Professional
- DAMA Data Governance and Stewardship Certification
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect - Associate
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Fundamentals
- ITIL Foundation Certification
- Certified ScrumMaster or Agile-related certification
- Relevant DoD 8140 or DoD 8570 baseline certification, as applicable to contract requirements
group id: 91127911
