Job Requirements
Dahlgren, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Overview
NEN SPECIALIST (CORPIT)
Bowhead has a job opening for a NEN Specialist in Dahlgren, VA. The NEN Specialist will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD).
Responsibilities
Qualifications
Physical Demands:
SECURITY CLEARANCE REQUIRED: Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
#LI-JR1
NEN SPECIALIST (CORPIT)
Bowhead has a job opening for a NEN Specialist in Dahlgren, VA. The NEN Specialist will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD).
Responsibilities
- Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues.
- Assist users with data migrations whenever the user's system is Tech Refreshed.
- Monitor the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
- Provide public folder management support (e.g., permission and administrator roles).
- Provide share drive management including administrative responsibilities, training content managers, and configuration management duties.
- Maintain and develop IT related procedures required to support the organization.
- Provide support to Information Management/Information Technology/and Information Assurance related data calls required of the Department Information Officer (DIO).
- Provide input for the preparation of a monthly progress and status report.
Qualifications
- High School diploma or equivalent with two to five (2-5) years of professional experience in a related field
- Knowledge of NMCI policies, procedures, terminology, operations, and Enterprise Processes is preferred
- Must possess the ability to multi-task and teach or assist others with NMCI related issues
- Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
- Must be able to lift up to 10-15 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
#LI-JR1
group id: 10122062
