Job Requirements
Doral, FL
Top Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
seeks a motivated, career and customer-oriented Video Teleconferencing Technician to join our team in Doral, FL.
Responsibilities include but are not limited to:
• Tier I & II customer support
• Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
• Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
• Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
• Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
Minimum Qualifications:
• Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
• Providing Tier I & II customer support of VTC systems
Desired Qualifications:
• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements:
• Must have an active Top Secret clearance.
Physical Requirements:
• Must be able to remain in a stationary position 50%.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Responsibilities include but are not limited to:
• Tier I & II customer support
• Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
• Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
• Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
• Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
Minimum Qualifications:
• Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
• Providing Tier I & II customer support of VTC systems
Desired Qualifications:
• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements:
• Must have an active Top Secret clearance.
Physical Requirements:
• Must be able to remain in a stationary position 50%.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
group id: 90986062