Senior Travel Ambassador (#26-090)

Strategic Analysis, Inc. is an Equal Opportunity Employer.





Senior Travel Ambassador (#26-090)

Job Code:26-090
Location:Washington, D.C.
FT/PT Status:Full Time
Required Clearance:Public Trust

Strategic Analysis, Inc. (SA) Is rapidly seeking a Senior Travel Ambassador to support the Advanced Research Projects Agency for Health (ARPA-H)

Roles and Responsibilities:



• Serve as a key advisor and subject matter expert on all aspects of agency-wide travel, demonstrating deep expertise in preparing and submitting travel requests and authorizations through the Concur Travel System

• Provide authoritative guidance on both domestic and international travel activities, ensuring full compliance with agency policies and federal regulations

• Act as the primary resource for employees' travel-related inquiries, concerns, or issues, delivering timely and accurate resolutions while upholding exceptional customer service standards

• Mentor and support junior travel ambassadors, assisting with complex bookings and voucher processing, and proactively addressing and resolving travel-related challenges

• Regularly review and analyze travel experiences agency-wide to offer actionable feedback and strategic recommendations to leadership, driving continual improvement of travel policies and procedures in alignment with industry best practices

• Oversee and track travel assignments, providing routine updates and detailed reports to ensure visibility and effective management across the organization

Requirements:



• Demonstrated expertise with Federal Travel Regulations (FTR) and other relevant travel policies

• Experience coordinating travel arrangements, including planning, logistics, and troubleshooting

• Proven ability to collaborate effectively with diverse stakeholders at all organizational levels, including senior leadership, peers, and administrative staff

• Strong political savvy effectively navigates complex organizational environments and builds productive relationships

• Agility and adaptability: comfortable managing shifting priorities, adjusting work schedules as needed, and responding to evolving organizational and travel needs

• Reliability: maintains a consistent record of punctuality, dependability, and follow-through with assignments and responsibilities

• Proper handling of personally identifiable information (PII): exercises the highest standards of care in handling sensitive information, ensuring compliance with federal privacy regulations and internal policies

• Excellent customer service and interpersonal skills provides courteous, responsive, and professional service to both internal and external stakeholders, helping to foster a positive and collaborative work environment

• Effective communicator: conveys complex travel regulations and information clearly, both orally and in writing, tailored to diverse audiences

• Integrity: upholds ethical standards, confidentiality, and honesty in all work-related matters

• Team player: collaborates productively with colleagues at all levels to achieve organizational goals and promote best practices

Education: Bachelor's degree

Location: Remote delivery possible but some ad-hoc travel is anticipated

Clearance: Ability to obtain HHS Public Trust.

Strategic Analysis, Inc. is an Equal Opportunity employer and is committed to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religions, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability (physical or mental), age (40 or older), protected veteran status, genetic information (including family medical history) or any other characteristic protected by law. This policy includes but is not limited to the following employment actions: recruitment, hiring, firing, promotion, demotion, compensation, fringe benefits, training, mentoring and sponsorship programs.