Financial Services - Business Process Analyst

Job Family :
Management Consulting

Travel Required :
Up to 10%

Clearance Required :
Ability to Obtain Public Trust

What You Will Do :
The Business Process Analyst analyzes, documents, and improves business processes to increase efficiency, consistency, and effectiveness across the organization. The role partners closely with stakeholders to identify pain points, gather requirements, and translate business needs into clear process maps, recommendations, and improvement initiatives. The analyst assesses current-state workflows, designs future-state processes, and supports implementation through change management and performance metrics. This role often supports technology, data, or modernization efforts by ensuring solutions align with business objectives and operational realities.

What You Will Need :

• BA/BS in business, economics, information systems, operations, or related field from an accredited institution.
• Minimum of 8 years of experience (3+ years leading) conducting business process analysis, process mapping, and requirements elicitation.
• Demonstrated experience leading development of As-Is and To-Be process maps, workflows, and documentation.
• Experience facilitating interviews and requirements workshops with business and technical stakeholders.
• Proficiency with common process modeling and documentation techniques (e.g., swim lanes, journey maps, BPMN, IDEF, UML).
• Demonstrated skills in delivering excellent presentations, visualization, and report writing.
• Demonstrated experience with communication and stakeholder management.
• Experience utilizing process improvement methodologies (e.g., Capability Maturity Model, Six Sigma, BPM, Kaizen, etc.).
• Experience utilizing agile methods and tools (e.g., Scrum, Kanban, Jira, Trello, etc.).
• Experience supporting economic, financial, data-intensive, or analytical business domains.
• Demonstrated experience identifying cross-organizational patterns, inefficiencies, and improvement opportunities.
• Professional certification (e.g., BPM, Six Sigma, CBPP, PMI-PBA)
• Experience translating business needs into technology-enabled process and capability requirements.
• Familiarity with data pipelines, analytical workflows, or model lifecycle processes.
• Experience working in environments with decentralized operations and federated governance models.
• Experience supporting or informing technology modernization, cloud migration, or platform rationalization initiatives.
• Must be a US citizen due to contractual requirements.

What Would Be Nice To Have :

• Strong analytical and critical-thinking skills - ability to assess complex workflows, identify root causes, and spot cross-process inefficiencies or risks.
• Excellent stakeholder engagement and facilitation skills - comfortable leading workshops, interviews, and working sessions with both business and technical stakeholders at multiple levels.
• Clear communication and visualization ability - can translate complex processes into clear process maps, narratives, and executive-ready visuals that drive decision-making.
• Process improvement mindset - experience applying structured methodologies (e.g., Lean, Six Sigma, BPM, Agile) to design practical, future-state processes.
• Ability to translate business needs into actionable requirements - bridges business objectives with technology, data, or automation solutions in a way that enables implementation and measurable outcomes.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.