Technical Writer - Journeyman

Job Description
Program Overview

The Army National Guard (ARNG) Enterprise Network Operations and Cybersecurity Support (ENOCS) program delivers comprehensive enterprise IT infrastructure, WAN, cybersecurity, and associated services to the ARNG and its mission partners. The program supports more than 120,000 users and 141,000 endpoints across approximately 2,800 sites spanning 54 states and territories, enabling Title 10 and Title 32 missions, domestic emergency response operations, mobilization readiness, and classified SIPRNet operations.

Please Note: This position is contingent upon contract award.

Task 2 - Enterprise Applications Support - delivers engineering, operations, and sustainment of enterprise software applications and IT capabilities supporting more than 120,000 users and 141,000 endpoints across approximately 2,800 ARNG sites nationwide. This task area ensures mission-critical applications remain current, secure, and aligned with evolving ARNG requirements by integrating innovation, emerging technologies, and continuous improvement practices into application lifecycle management.

Position Summary

ECS is seeking a Technical Writer - Journeyman to support the ARNG ENOCS program by developing and maintaining comprehensive technical documentation essential for enterprise application lifecycle activities. The selected candidate will play a critical role in ensuring that all documentation, including user guides, system design artifacts, and SOPs, are accurate, consistent, and adhere to government standards. This position is integral to the program's success, providing clear and precise documentation that facilitates effective communication and operational efficiency within the broader enterprise IT framework.

Responsibilities

• Develop and maintain user guides, configuration documents, and system design artifacts.
• Create and update test plans, SOPs, release notes, and deployment packages.
• Apply document standards and version control to ensure consistency and traceability.
• Coordinate with engineers, testers, and stakeholders to capture accurate technical content.
• Support timely delivery of required documentation in alignment with program schedules.
• Ensure all documentation meets government standards and audit requirements.
• Implement configuration management practices to maintain document integrity.
• Contribute to the continuous improvement of documentation processes and standards.

Required Skills
Required Qualifications

• Clearance: Secret Eligible required
• S. Citizenship required
• Bachelor's degree in Writing and Editing
• Minimum of 18 years of experience in technical writing and documentation development
• Extensive experience creating SOPs, user guides, and system design documentation for federal agencies
• Proven expertise in developing technical documentation compliant with government standards
• Familiarity with Sarbanes-Oxley compliance documentation
• PMP and ITIL Foundations certifications

Desired Skills
Desired Qualifications

• Clearance: Active Secret preferred
• Experience with 508 compliance in technical documentation
• Background in supporting DoD/VA or other federal agencies
• Strong understanding of document standards and configuration management practices
• Ability to work collaboratively with engineering and testing teams
• Knowledge of federal audit requirements and documentation standards

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

is the federal segment of , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We value:

• Attracting and developing top talent and high-performing teams
• Fostering a culture that is engaging, accountable, and mission-driven