Interactive and Web-Based Services (User Experience or UX)

This position requires an experienced Interactive and Web-Based Services (User
Experience or UX) with excellent communication skills that will be responsible for gathering and documenting customer website needs and developing a new web environment. The officer will also migrate existing legacy content from an on-premises system into a cloud-based content management system. This administrator will establish templates to accommodate the content migration and provide standardization for individual department landing pages. This administrator will gather design options and provide proposals for front office review and approval, followed by development of the new inter (open)/intra (closed) website for CIMC. This officer will create and document administrative steps to assist departments with managing their own content in the future.

• The officer is expected to gather requirements, design, and migrate content to stand up the new website using Sponsor's enterprise TalkAbout product.
• The officer must be an excellent communicator, listener, and experienced TalkAbout developer and administrator. This officer must work well with all levels of management.

Additional duties/skills required:

• At least five (5) years of IC or equivalent experience with WordPress/TalkAbout web design and content management.
• Demonstrated experience with migrating content and access controls within the product.
• Demonstrated experience with Section 5 0 user accessibility guidelines
• Demonstrated experience interacting with clients and incorporating feedback into product design.
• Strong customer service skills
• Excellent written and verbal communication
• Demonstrated creativity with website layouts and modernized communication options.