JIRA Administrator

Position Summary

Base-2 Solutions is seeking a JIRA Administrator to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. This is a part-time (0.50 FTE) remote position starting in July 2026 with a period of performance of 1 base year plus 3 option years. The role involves configuring, managing, and optimizing JIRA as the primary ticketing system for work order tracking and workflow automation.

Essential Duties and Responsibilities

• Configure, manage, and optimize JIRA as the primary ticketing system for work order tracking and workflow automation.
• Administer JIRA including workflow development, permission management, and integrations with DevOps tools.
• Support issue resolution and system performance enhancements using strong problem-solving and analytical skills.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field OR a minimum of 5 years of equivalent experience in JIRA administration.
• Demonstrated experience configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring.

Preferred Qualifications

• Atlassian Certified JIRA Administrator.
• ITIL Foundation Certification.

Required Education and Experience Equivalency

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• OR 5 years of equivalent experience in JIRA administration.

Required Certifications

• None specified.

Required Security Clearance

• No Security Clearance Required

Pay & Benefit Highlights

Compensation

• Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
• Employee referral bonuses up to $10,000 per hired referral.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).

Health

• 100% company-paid medical premiums for employees and eligible dependents.
• Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
• 100% company-paid dental premiums for employees and eligible dependents.
• 100% company-paid vision premiums for employees and eligible dependents.

Income Protection

• 100% company-paid premiums for short-term disability.
• 100% company-paid premiums for long-term disability.
• 100% company-paid premiums for accidental death & dismemberment (AD&D).
• 100% company-paid premiums for life insurance up to $200,000.

Retirement

• 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
• 401(k) pre-tax and Roth options.

Leave

• Up to 20 days of flexible paid time off (PTO).
• 11 paid floating holidays.

Work-Life Balance

• Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).

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