N6/IT Manager

PWS Title: N6/IT Manager

Clearance Type: Secret

Responsibilities (including but not limited to):

• Maintains updated Outlook distribution lists on networks.
• Maintains updated security group lists on networks.
• Provides assistance in submitting Consolidated Service Desk (CSD) requests for command.
• Reviews and process network account requests for command personnel.
• Manages and provides assistance and recommendations to command's SharePoint portals.
• Assists in establishing command N6/IT helpdesk.
• Assists and performs as N6/IT SME for command projects and IT related inquiries.
• Assists in the creation and management of Power Apps and Power BI.
• Assists and troubleshoots command VTC equipment.
• Assists in routine quantitative and qualitative methods to collect data, identify problems, and improve command support effectiveness and initiatives.
• Assists in performing routine quantitative and qualitative methods to leverage data as a strategic asset to support performance and decision making, improve transparency, spur innovation and learning, and promote accountability.
• Conducts basic research and data analysis. assignments consisting of data analytical problems of a procedural or factual nature.
• Develop routine narrative reports and/or fact sheets on technical, process, policy or organizational problems based on command system data.

Qualifications

• Preferred prior experience in NSW/SOCOM network structure and function.
• Minimum 3 years' experience in Microsoft Office programs.
• Preferred working Knowledge of SharePoint 2013 or 2016.
• Experience in analytical program/tools, such as, Microsoft Excel, Database platforms
• Experience applying analytical, evaluative methods and techniques to issues and studies concerning efficiency and effectiveness of a command and its support activities.
• Experience relating data analysis methodology and using presentation software (e.g., Microsoft Office Suite) to effectively communicate results in routine or unusual reports.
• Experience transforming raw data into finished products via importing a variety of information systems and data files, including large and complex files.